Stuck shift keys - windows 7 64 bit

Anonymous
2009-12-10T14:34:25+00:00

I've tried turning off all accessibility option. I've tried switching keyboards. I tried hitting shift 5 times, and every other key press combo purported to solve the problem. The only thing that temporarily helps is a reboot, but the problem resurfaces seemingly at random.

Using a Logitech G15 usb keyboard, also tried a microsoft wired ps/2 keyboard. I have installed several programs recently, mostly small apps dealing with overclocking. The cpu was briefly overclocked, then put back to default, I don't think it's the cause of the problem. 

Edit: Also, relogging temporarily fixes the problem as well.

Windows for home | Previous Windows versions | Apps

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Anonymous
2009-12-12T07:04:02+00:00

_________  <--- Was able to do that because the keyboard behaved as though the shift key was always held down. 

Well, I sort of gave up. Rather than figure out what the problem was, I opted to go for a surefire solution. I used windows restore to roll back 36 hours. Problem solved.

I'm convinced it was a problem with overclocking software of some kind.

Anyway. thanks for all your help.

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  1. Anonymous
    2009-12-12T05:45:11+00:00

    Microsoft doesn't care much for capital / noncapital --->and you can't use any of the shifted numbers as password letters either.

    Here try this.

    Log in via the F8 way into the admin account and see if it's still a problem. Maybe with a bit of luck all you'll have to do is delete your current account.

    If the onscreen keyboard can't switch off the shift key (with the external keyboard unplugged to rule out an electrical short) then definetly its a software problem or if your really unlucky, while overclocking you burnt your keyboard chip(if they still exist these days--> I think they don't, thier built into the usb chip now I think).

    __ question - how did you do this? _______ normally on most keyboards you have to press shift to get that character? and then thier is :::::: and """""" shouldn't everything be locked a capitals then?

    Maybe you have enacted somesort of ALTgr style shift lock -- though I have never heard of it.... maybe it will be a feature in the future that microsoft has hidden but has been inadvertently enacted on your PC?


    Computer nerd that services Grannies

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  2. Anonymous
    2009-12-11T13:06:45+00:00

    Wow thanks for actually paying attention to what i wrote

    having the problem right now still so no punctuation

    fn lock seems to be more of a laptop thing from what i"ve read    i am running a desktop pc

    the on screen keyboard shows both shift keys as selected and i can not unselect them

    i do not think the environment is the problem 

    __have not spilled anything and the two keyboards i have tried are kept in separate areas

    the overclocking software may be the culprit 

    i will see if i can determine if that is the case

    edit: it's also worth noting that when I log out of windows the problem goes away, I never have trouble typing in my password to relog.

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  3. Anonymous
    2009-12-11T08:20:40+00:00

    It's funny some of the advisement some people are given... I ssee you have ALREADY TRIED going through all of the Accesability options.

    --Maybe you have the Stoned Virus (joke - you don't, it was an old Virus in the dos days inwhich it's first syptom was a stuck shift key)

    Um i run into the problem FN Lock every so often ... (which actually needs as similar keyboard plugged in to switch that feature off i think)

    About overcloking software: they reputable downloaded ones or ones you have been keeping on floppy for the last ten years? --> I would use "recent reputable software" especially on a new OS - you never know what an old peice of software can do (especially now that the permission system is a little better in win7)

    ie... overclocking software are lowlevel programs, written to get to the bios and bypass the os. --maybe an old peice of software has buggered something up.

    try out the On screen keyboard and press the shift key on it-> see what happens.

    Problem 2

    Some people are oblivious to thier environment -->even though the probablitiy of 2 physical keyboards having a problem is low you never know - maybe you like to drink coffe with the left hand and have done damege to both keyboards. --Was and dry the buggers

    • you maybe surprised. (these types of problems usually arise on season changes - ie in summer the shift key contacts conduct a little better - and you forgot you had this same problem last summer)

    Computer nerd that services Grannies

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  4. Anonymous
    2009-12-11T05:17:49+00:00

    Hello nesbitzero,

    Thank you for using Microsoft Windows forum.

    You might have activated the Sticky Keys accessibility feature. To learn how to disable StickyKeys

    You can use your keyboard to control the mouse and make it easier to type certain key combinations.

    You can adjust these settings on the Make the keyboard easier to use page in the Ease of Access Center.

       1. Open the Make the keyboard easier to use page by clicking the Start button, clicking Control Panel, clicking Ease of Access, clicking Ease of Access Center, and then clicking Make the keyboard easier to use.

       2. Select the options that you want to use:

              *

                Turn on Mouse Keys. This option sets Mouse Keys to run when you log on to Windows. Instead of using the mouse, you can use the arrow keys on your keyboard or the numeric keypad to move the pointer.

              *

                Turn on Sticky Keys. This option sets Sticky Keys to run when you log on to Windows. Instead of having to press three keys at once (such as when you must press the CTRL, ALT, and DELETE keys together to log on to Windows), you can use one key by turning on Sticky Keys and adjusting the settings. This way, you can press a modifier key and have it remain active until another key is pressed.

              *

                Turn on Toggle Keys. This option sets Toggle Keys to run when you log on to Windows. Toggle Keys can play an alert each time you press the CAPS LOCK, NUM LOCK, or SCROLL LOCK keys. These alerts can help prevent the frustration of inadvertently pressing a key and not realizing it.

              *

                Turn on Filter Keys. This option sets Filter Keys to run when you log on to Windows. You can set Windows to ignore keystrokes that occur in rapid succession, or keystrokes that are held down for several seconds unintentionally.

              *

                Underline keyboard shortcuts and access keys. This option makes keyboard access in dialog boxes easier by highlighting access keys for the controls in them.

    For more information on troubleshooting keyboard problems see : http://windows.microsoft.com/en-US/windows-vista/Troubleshoot-keyboard-problems (works with Windows 7 as well)

    Regards,

    Azeez Nadeem - Microsoft Support

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