Windows 7 Aero Disabled - How can I enable it again?

Anonymous
2009-11-19T07:12:25+00:00

I purchased a new HP Envy 15 which had Windows 7 installed in it.  Aero was activated.  A few days later, Aero has been somehow disabled and I can't activate it again.  I used the Troubleshooting utility in Windows 7 for Aero -- it says that nothing is wrong.  I also tried un-checking and checking the various options in the visual effects menu.  

Can somebody please help me?  I'm not sure when or how Aero was disabled; the computer did crash and went blank once, and I had to reboot.  I'm not sure if that disabled Aero.  

Thanks.

Windows for home | Previous Windows versions | Accessibility

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Anonymous
2009-12-10T16:52:33+00:00

Actually, I just found another thread on the HP website (  http://www.thenextbench.com/t5/HP-Envy-Notebooks/seems-that-all-my-Envy-15-problems-are-not-unique/m-p/50174 ) that reveals that the Aero problems on the Envy 15 are a commmon situation.

The suggested solution is uninstalling stardock.

I uninstalled Stardock and my Aero problem was instantlly fixed

. . . and HP tech support wanted me to do a System recovery/system restore--good grief!!

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  1. Anonymous
    2009-12-04T15:50:09+00:00

    Hello spitball2000,

    Thank you for visiting the Microsoft Answers Community.

    Have you determined whether Aero is able to funtion properly under another User Account?

    If you do not have another User Account, create a new one:

    1.     To open User Accounts, click the Start button, click Control Panel, click User Accounts and Family Safety, and then click User Accounts.

    2.     Click Manage another account. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

    3.     Click Create a new account.

    4.     Type the name you want to give the user account, click an account type, and then click Create Account.

    If Aero is running properly, it is possible that your User Account Profile is corrupt. 

    Fix a corrupted user profile

    Hope this helps

    Chris.H

    Microsoft Answers Support Engineer

    Visit our Microsoft Answers Feedback Forum and let us know what you think.

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  2. Anonymous
    2009-12-10T16:13:38+00:00

    Did you ever get this fixed?  Which solution worked for you . . . I prefer not to do a system recovery/restore if possible.

    . . . .I have an HP Envy 15 with the same problem: Aero worked initially, but now I cannot get it activated again (troubleshooter finds no problems; same situation as OP).

    Thanks

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  3. Anonymous
    2009-12-21T00:27:43+00:00

    Click the Start Button --> All Programs --> Click a program at the top named MyColors. You can switch back to the old windows 7 theme and fix your Aero. Hope this helps

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  4. Anonymous
    2010-01-16T19:36:42+00:00

    That seems to have worked for me- thanks!!

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