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I purchased a new HP Envy 15 which had Windows 7 installed in it. Aero was activated. A few days later, Aero has been somehow disabled and I can't activate it again. I used the Troubleshooting utility in Windows 7 for Aero -- it says that nothing is wrong. I also tried un-checking and checking the various options in the visual effects menu.
Can somebody please help me? I'm not sure when or how Aero was disabled; the computer did crash and went blank once, and I had to reboot. I'm not sure if that disabled Aero.
Thanks.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Actually, I just found another thread on the HP website ( http://www.thenextbench.com/t5/HP-Envy-Notebooks/seems-that-all-my-Envy-15-problems-are-not-unique/m-p/50174 ) that reveals that the Aero problems on the Envy 15 are a commmon situation.
The suggested solution is uninstalling stardock.
I uninstalled Stardock and my Aero problem was instantlly fixed
. . . and HP tech support wanted me to do a System recovery/system restore--good grief!!
I would like to thank you so much for this simple solution. Before I only had the aero windows then that dissapeared... but now i have that back and the taskbar, thanks so much!
I have done steps 1 thru 4.
On steps 5 and 6 after command Net Stop uxsms is typed, I received (translate from French) :
System error 5 has occurs
Access denied
I fixed that in order to use the command prompt with administrative privilege :
Start button then All Programs then Accessories
then right click on Command Prompt then Execute as Administrator
Command window opens with prompt
C:\Windows\system32˃
Still does not work. My Aero is disabled shortly after I type Net Start uxsms.
My graphics rating for Windows Aero is 4,7
Thanks
Stephan
Right click on desktop. Then go to screen resolution. Open advanced settings. Under monitor tab increase the resolution and true colors to 32bit. It should work.
avi
This worked!
