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Whenever I right click on a file in Windows Explorer I get a message that Windows Explorer has stopped working and then it shuts downto the desktop. I am running Windows Vista Home Premium on a Gateway GT5228. It has 2 GB of ram and 140GB unused on the hard drive. I have been running Vista for about a year and the problem just started about a week ago. I hope somebody has a suggestion because at the moment I can't delete or rename anything. I have run an antivirus and antispyware programs and have found nothing. Any ideas will be greatly appreaciated.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi ranma100,
Right-click crashes are caused by third-party shell extensions. You may use the excellent ShellExView tool to isolate the problem. For more information, see "Method 2" in article Right-click is slow or weird behavior caused by context menu handlers.
Ramesh Srinivasan, Microsoft MVP [Windows Desktop Experience]
YW Simon, and thanks for the update!
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Format Factory 2.70 is one program that causes this behavior.
This solution worked for me. It was a quick fix. My culprit was Kaspersky Anit-Virus sorfware.
