windows explorer crashes on right click

Anonymous
2009-03-30T20:59:37+00:00

Whenever I right click on a file in Windows Explorer I get a message that Windows Explorer has stopped working and then it shuts downto the desktop.  I am running Windows Vista Home Premium on a Gateway GT5228. It has 2 GB of ram and 140GB unused on the hard drive.  I have been running Vista for about a year and the problem just started about a week ago.  I hope somebody has a suggestion because at the moment I can't delete or rename anything.  I have run an antivirus and antispyware programs and have found nothing.  Any ideas will be greatly appreaciated.

Windows for home | Previous Windows versions | Accessibility

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Ramesh 181.2K Reputation points Volunteer Moderator
2009-03-30T21:40:54+00:00

Hi ranma100,

Right-click crashes are caused by third-party shell extensions. You may use the excellent ShellExView tool to isolate the problem. For more information, see "Method 2" in article Right-click is slow or weird behavior caused by context menu handlers.

Ramesh Srinivasan, Microsoft MVP [Windows Desktop Experience]

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  1. Anonymous
    2017-10-02T20:35:35+00:00

    Hi ranma100,

    Right-click crashes are caused by third-party shell extensions. You may use the excellent ShellExView tool to isolate the problem. For more information, see "Method 2" in article Right-click is slow or weird behavior caused by context menu handlers.

    Ramesh Srinivasan, Microsoft MVP [Windows Desktop Experience]

    Hi Ramesh,  

    I am using windows 10 in my new ASUS laptop and I faced same problem of file explorer not responding when I right clicked any file (JPEGs, Videos) and then disappearing for a few seconds. 

    Now, my problem is solved when I followed the process that is mentioned in the link above.

    Thanks

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  2. Ramesh 181.2K Reputation points Volunteer Moderator
    2017-10-12T14:32:50+00:00

    Hi SakshiSoni

    Glad that link helped.. Thanks for letting us know.

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  3. Anonymous
    2017-10-12T18:55:04+00:00

    ***This thread is locked by the moderator since it has already run its course. The efforts of all of the contributors in this thread are appreciated very much, but we ask you now to focus them on other users’ concerns so that they can benefit from your help promptly.To those who are having the same concern, please start a new thread instead.***

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