windows explorer crashes on right click

Anonymous
2009-03-30T20:59:37+00:00

Whenever I right click on a file in Windows Explorer I get a message that Windows Explorer has stopped working and then it shuts downto the desktop.  I am running Windows Vista Home Premium on a Gateway GT5228. It has 2 GB of ram and 140GB unused on the hard drive.  I have been running Vista for about a year and the problem just started about a week ago.  I hope somebody has a suggestion because at the moment I can't delete or rename anything.  I have run an antivirus and antispyware programs and have found nothing.  Any ideas will be greatly appreaciated.

Windows for home | Previous Windows versions | Accessibility

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Ramesh 181.2K Reputation points Volunteer Moderator
2009-03-30T21:40:54+00:00

Hi ranma100,

Right-click crashes are caused by third-party shell extensions. You may use the excellent ShellExView tool to isolate the problem. For more information, see "Method 2" in article Right-click is slow or weird behavior caused by context menu handlers.

Ramesh Srinivasan, Microsoft MVP [Windows Desktop Experience]

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  1. Ramesh 181.2K Reputation points Volunteer Moderator
    2010-03-10T03:54:00+00:00

    You're welcome, people. Glad that article proves useful time and again.

    Ramesh Srinivasan, Microsoft MVP [Windows Desktop Experience]

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  2. Anonymous
    2010-07-09T17:51:42+00:00

    what do i locate in the program shellexview?

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  3. Ramesh 181.2K Reputation points Volunteer Moderator
    2010-07-10T04:48:53+00:00

    what do i locate in the program shellexview?

    http://www.nirsoft.net/utils/shexview.html

    Ramesh Srinivasan | The Winhelponline Blog

    Microsoft MVP, Windows Desktop Experience

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  4. Anonymous
    2010-11-16T01:53:03+00:00

    Hi ranma100,

    Right-click crashes are caused by third-party shell extensions. You may use the excellent ShellExView tool to isolate the problem. For more information, see "Method 2" in articleRight-click is slow or weird behavior caused by context menu handlers.

    Ramesh Srinivasan, Microsoft MVP [Windows Desktop Experience]

    Hi Ramesh Srinivasan,

    the above solution worked for me using ShekkExView. just wanted to ask the "context menu" for me was cmdlinecontextmenu class and the description was secuROM context menu for Explorer.  Its working fine now (i was getting the (IE has stopped working) error. is it OK to disable the one I have mentioned ?

    Thanks

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