windows explorer crashes on right click

Anonymous
2009-03-30T20:59:37+00:00

Whenever I right click on a file in Windows Explorer I get a message that Windows Explorer has stopped working and then it shuts downto the desktop.  I am running Windows Vista Home Premium on a Gateway GT5228. It has 2 GB of ram and 140GB unused on the hard drive.  I have been running Vista for about a year and the problem just started about a week ago.  I hope somebody has a suggestion because at the moment I can't delete or rename anything.  I have run an antivirus and antispyware programs and have found nothing.  Any ideas will be greatly appreaciated.

Windows for home | Previous Windows versions | Accessibility

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Ramesh 181.2K Reputation points Volunteer Moderator
2009-03-30T21:40:54+00:00

Hi ranma100,

Right-click crashes are caused by third-party shell extensions. You may use the excellent ShellExView tool to isolate the problem. For more information, see "Method 2" in article Right-click is slow or weird behavior caused by context menu handlers.


Ramesh Srinivasan, Microsoft MVP [Windows Desktop Experience]

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  1. Ramesh 181.2K Reputation points Volunteer Moderator
    2014-11-24T12:44:28+00:00

    Thank you ever so much! This was a very quick and efficient way to solve the problem.

    I'm going to keep ShellExView around, just in case.

    YW TraustiGJ. Glad that bit of info helped :)

    --

    Ramesh

    http://www.winhelponline.com/blog

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  2. Anonymous
    2014-11-23T17:26:51+00:00

    Thank you ever so much! This was a very quick and efficient way to solve the problem.

    I'm going to keep ShellExView around, just in case.

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  3. Anonymous
    2014-11-23T04:15:39+00:00

    My Context Menu problem was with all my Autodesk programs. disabled them and the problem was solved. If you have an Autodesk program start there after downloading the ShellExView as Ramesh recommended.

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  4. Anonymous
    2014-11-18T10:52:22+00:00

    Hi Ramesh Srinivasan,

    Many thanks for your tip. ShellExView certainly helped in locating the issue. Was about to reinstall windows. Saved my precious time. Thanks once again.

    Best regards,

    Ravi CM

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