windows explorer crashes on right click

Anonymous
2009-03-30T20:59:37+00:00

Whenever I right click on a file in Windows Explorer I get a message that Windows Explorer has stopped working and then it shuts downto the desktop.  I am running Windows Vista Home Premium on a Gateway GT5228. It has 2 GB of ram and 140GB unused on the hard drive.  I have been running Vista for about a year and the problem just started about a week ago.  I hope somebody has a suggestion because at the moment I can't delete or rename anything.  I have run an antivirus and antispyware programs and have found nothing.  Any ideas will be greatly appreaciated.

Windows for home | Previous Windows versions | Accessibility

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Ramesh 181.2K Reputation points Volunteer Moderator
2009-03-30T21:40:54+00:00

Hi ranma100,

Right-click crashes are caused by third-party shell extensions. You may use the excellent ShellExView tool to isolate the problem. For more information, see "Method 2" in article Right-click is slow or weird behavior caused by context menu handlers.

Ramesh Srinivasan, Microsoft MVP [Windows Desktop Experience]

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  1. Ramesh 181.2K Reputation points Volunteer Moderator
    2015-12-31T19:15:58+00:00

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  2. Anonymous
    2015-12-31T10:10:40+00:00

    Very helpful.  As it turns out, it was a stupid Apple iCloud program interfering with it.  I am deleting that program.

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  3. Anonymous
    2015-12-02T21:31:51+00:00

    Still dont know what should be done after i have installed shellExView pls guide what should i do next.

    Yusuf Qureshi

    Yusuf, You need to isolate the shell extension that's causing the problem. For more information, see "Method 2" in article Right-click is slow or weird behavior caused by context menu handlers.

    Hi Ramesh,

    I don't know what else to do after installing ShellExView as I cannot access the link to see "Method 2".

    Would you please guide me briefly describing it here or send a new link.

    Thanks in advance,

    Sebaatian

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  4. Anonymous
    2015-11-04T22:03:11+00:00

    I had the same problem. This solution works perfectly. Don't need to uninstall thirdparty shellscripts.

    https://www.youtube.com/watch?v=LWtH6ZtlSm8

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