windows explorer crashes on right click

Anonymous
2009-03-30T20:59:37+00:00

Whenever I right click on a file in Windows Explorer I get a message that Windows Explorer has stopped working and then it shuts downto the desktop.  I am running Windows Vista Home Premium on a Gateway GT5228. It has 2 GB of ram and 140GB unused on the hard drive.  I have been running Vista for about a year and the problem just started about a week ago.  I hope somebody has a suggestion because at the moment I can't delete or rename anything.  I have run an antivirus and antispyware programs and have found nothing.  Any ideas will be greatly appreaciated.

Windows for home | Previous Windows versions | Accessibility

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Ramesh 181.2K Reputation points Volunteer Moderator
2009-03-30T21:40:54+00:00

Hi ranma100,

Right-click crashes are caused by third-party shell extensions. You may use the excellent ShellExView tool to isolate the problem. For more information, see "Method 2" in article Right-click is slow or weird behavior caused by context menu handlers.


Ramesh Srinivasan, Microsoft MVP [Windows Desktop Experience]

Was this answer helpful?

100+ people found this answer helpful.
0 comments No comments

99 additional answers

Sort by: Newest
  1. Anonymous
    2017-06-20T02:57:17+00:00

    I have been suffering from this problem for 2 months since upgrading my laptop to asus rog gl752vw creators update. I followed the instructions as on the article and the very first context menu item i disabled was a SUCCESS as i tested by restarting windows explorer via task manager. Next i went in, right clicked on my photos (which previously will just load for like 5 mins then dump) and this time it did crash not lol. VERY HAPPY as i was going to call microsoft tech support and saved all that time and confidential information i was going to give out yikes

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2017-04-08T01:39:41+00:00

    Hi ranma100,

    Right-click crashes are caused by third-party shell extensions. You may use the excellent ShellExView tool to isolate the problem. For more information, see "Method 2" in article Right-click is slow or weird behavior caused by context menu handlers.


    Ramesh Srinivasan, Microsoft MVP [Windows Desktop Experience]

    Downloaded ShellExView, ran it, found lasted extension added and disable them from Surething CD Labeler.  This immediately fixed the right click problem I had in Windows File Explorer.  Thanks for your help.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2017-02-20T20:52:28+00:00

    This is wrong. Right clicking crashes explorer on a completely fresh windows 10 install.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2017-02-07T06:10:24+00:00

    a browser extension causing desktop contexts to fail?

    tut tut mediafire.

    Was this answer helpful?

    0 comments No comments