windows explorer crashes on right click

Anonymous
2009-03-30T20:59:37+00:00

Whenever I right click on a file in Windows Explorer I get a message that Windows Explorer has stopped working and then it shuts downto the desktop.  I am running Windows Vista Home Premium on a Gateway GT5228. It has 2 GB of ram and 140GB unused on the hard drive.  I have been running Vista for about a year and the problem just started about a week ago.  I hope somebody has a suggestion because at the moment I can't delete or rename anything.  I have run an antivirus and antispyware programs and have found nothing.  Any ideas will be greatly appreaciated.

Windows for home | Previous Windows versions | Accessibility

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Ramesh 181.2K Reputation points Volunteer Moderator
2009-03-30T21:40:54+00:00

Hi ranma100,

Right-click crashes are caused by third-party shell extensions. You may use the excellent ShellExView tool to isolate the problem. For more information, see "Method 2" in article Right-click is slow or weird behavior caused by context menu handlers.

Ramesh Srinivasan, Microsoft MVP [Windows Desktop Experience]

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  1. Anonymous
    2013-12-20T13:52:37+00:00

    Yes it took me less than two minutes to find the culprit, having been frustrated by this problem for months!

    Many thanks

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  2. Anonymous
    2013-10-15T20:51:53+00:00

    ShellEx worked a treat and so simple, cheers

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  3. Ramesh 181.2K Reputation points Volunteer Moderator
    2013-09-20T03:59:13+00:00

    Ramesh,

    Thank you for your information.  Method 2 worked and I found Extension Name: GraphicsShellExt Class... Description: igfxpph Module from Intel was the cause of our issue.  Disabled and resolved.

    YW StevnB.

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  4. Anonymous
    2013-09-20T03:50:59+00:00

    Ramesh,

    Thank you for your information.  Method 2 worked and I found Extension Name: GraphicsShellExt Class... Description: igfxpph Module from Intel was the cause of our issue.  Disabled and resolved.

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