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Whenever I right click on a file in Windows Explorer I get a message that Windows Explorer has stopped working and then it shuts downto the desktop. I am running Windows Vista Home Premium on a Gateway GT5228. It has 2 GB of ram and 140GB unused on the hard drive. I have been running Vista for about a year and the problem just started about a week ago. I hope somebody has a suggestion because at the moment I can't delete or rename anything. I have run an antivirus and antispyware programs and have found nothing. Any ideas will be greatly appreaciated.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi ranma100,
Right-click crashes are caused by third-party shell extensions. You may use the excellent ShellExView tool to isolate the problem. For more information, see "Method 2" in article Right-click is slow or weird behavior caused by context menu handlers.
Ramesh Srinivasan, Microsoft MVP [Windows Desktop Experience]
I had the same problem. This solution works perfectly. Don't need to uninstall thirdparty shellscripts.
I just fixed my problem by using the suggested program ShellExView. When you use the program, there are 12 columns, each with a header/title at the top, look for the one that says "Microsoft", this column indicates if the extension is made by Microsoft or not (YES means made by Microsoft -- NO means third-party extension).
All I did was click on the "Microsoft" column header (the very top/title) so that all of the NO's show up at the top of the list (a NO is also a slight reddish color). then highlighted all of the NO's, right-clicked and chose "Disable Selected Items".
Went to my desktop screen, right-clicked and chose an option and it worked, didn't crash. Right-clicked on a file to be sure and still works perfectly again. Glad to have full functionality back!
I didn't bother going through all of my NO's one-at-a-time as there are 47 of them, lol. figured if i was able to get by without them for a year, no need to bother with them at all. Thanks for the help Ramesh!
"This webpage is not available"
Why are problems like this still happening in Windows 7 in 2015? This was clearly a problem 6 years ago, and remains a problem even now that W7 has been superceded. Twice.
It's all good and well suggesting ShellExView to solve the problem, but I did that and I have no idea what I'm looking at. I have no idea what I'm doing, and the page directed to here is no longer available.
I'm having exactly the same problem, and there are NO "third-party" shell extensions on the machine....strictly and only what Dell installed when it loaded Windows 10 on the machine. I'm running it exactly as received.
