windows explorer crashes on right click

Anonymous
2009-03-30T20:59:37+00:00

Whenever I right click on a file in Windows Explorer I get a message that Windows Explorer has stopped working and then it shuts downto the desktop.  I am running Windows Vista Home Premium on a Gateway GT5228. It has 2 GB of ram and 140GB unused on the hard drive.  I have been running Vista for about a year and the problem just started about a week ago.  I hope somebody has a suggestion because at the moment I can't delete or rename anything.  I have run an antivirus and antispyware programs and have found nothing.  Any ideas will be greatly appreaciated.

Windows for home | Previous Windows versions | Accessibility

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Ramesh 181.2K Reputation points Volunteer Moderator
2009-03-30T21:40:54+00:00

Hi ranma100,

Right-click crashes are caused by third-party shell extensions. You may use the excellent ShellExView tool to isolate the problem. For more information, see "Method 2" in article Right-click is slow or weird behavior caused by context menu handlers.

Ramesh Srinivasan, Microsoft MVP [Windows Desktop Experience]

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  1. Ramesh 181.2K Reputation points Volunteer Moderator
    2011-06-05T09:41:50+00:00

    Still dont know what should be done after i have installed shellExView pls guide what should i do next.

    Yusuf Qureshi

    Yusuf, You need to isolate the shell extension that's causing the problem. For more information, see "Method 2" in article Right-click is slow or weird behavior caused by context menu handlers.

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  2. Ramesh 181.2K Reputation points Volunteer Moderator
    2010-03-10T03:54:00+00:00

    You're welcome, people. Glad that article proves useful time and again.

    Ramesh Srinivasan, Microsoft MVP [Windows Desktop Experience]

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  3. Anonymous
    2010-03-09T18:17:48+00:00

    I had been stuck with that problem for a long time.  I just installed Shellexview.  It was some kind of dell browser address error redirector.  CBrowserHelperObject Object.

    The problem actually carried over from Vista to the Upgrade of Windows 7 so I knew I had to find a fix. 

    Amazing.  I am very very happy I can now right click again.

    Ramesh -  I greatly appreciate that you offered this solution!

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  4. Ramesh 181.2K Reputation points Volunteer Moderator
    2009-04-01T05:41:25+00:00

    You're welcome ranma100.

    Ramesh Srinivasan, Microsoft MVP [Windows Desktop Experience]

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