Error: Autochk cannot run due to an error caused by a recently installed software package.An unspecified error occurred__766f6c756d652e63 3f1

Anonymous
2010-06-28T12:42:03+00:00

Original title: Windows 7.File system is NTFS volume label is OS.Can not open volume for direct access. Autochk cannot run due to an error caused by a recently installed software package.An unspecified error occurred__766f6c756d652e63 3f1

I have recently upgraded from Vista home premium to Windows 7 Home premium, and everything was working fine, until recently I keep receiving the above message every time I start my laptop. I cannot do a system restore and this error tells me to do a system restore. I downloaded the upgrade from the internet, so I don't have a copy or disc to reinstall. Can anyone help me solve this problem or do I have to uninstall all the recent software programmes?

Thanks

Windows for home | Previous Windows versions | Windows update

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Anonymous
2010-07-17T17:51:08+00:00

Hi Lowey58

I had exactly the same problem. This worked for me:

  1. Uninstall antivirus  (mine was AVG free v9)
  2. Schedule chkdsk on restart
  3. Restart
  4. Now CHKDSK runs and fixes up he disk problems
  5. Re-install AVG

Try it and if it works post a reply so that others know ot worked for you too.

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  1. Anonymous
    2011-08-04T15:46:13+00:00

    I solved my issue with this error by removing the hard drive. Using an external USB adapter and conneting it to an XP box ( assume a windows 7 works as well) and froma CMD prompt runnig CHKDSK /R on the drive that has the problem. It took forever( 1.5 hours) to complete the CHKDSK but it clearedthe problem.

    Good Luck . Hope this helps

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  2. Anonymous
    2011-10-06T16:47:12+00:00

    Worked for me as well. Thanks for the great hint.

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  3. Anonymous
    2011-10-08T03:59:10+00:00

    Ultimately my solution ended up being to completely remove AVG free. I switched to Avast free, and have not had the problem since.

    What I'm thinking is that int he case of an antivirus causing the problem, it may very well be the system protection that it runs at boot time.

    I believe that some have special protections which run early in order to try to prevent infections of the MBR, and MFT, as well as critical boot files. Having them run like that makes the disk unable to be locked down since the programs originate from that drive... Just my thoughts.

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  4. Anonymous
    2012-01-23T22:38:34+00:00

    The information was partially helpful.  I was able to clear the attempts by the OS or whatever is controlling the computer during the boot sequence such that the computer does not attempt to run chkdsk every time it reboots.  This was accomplished with the Systerm Start-up Recovery option of the menu from the F8 key.

    However, when I try to schedule a chkdsk the system reports the same error that, there is a program preventing this .  I do not have AVG installed but, CA's antivirus monitoring software.  The virus deffinitions are up to date and a virus scan has been run with no bugs found.

    I will be running a backup this weekend when I am back in town and talking to a Dell representative to find out what is going on.  I would like to run the anti-virus when the computer is in safe mode as a double check.

    Regards,   Vic

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