Error: Autochk cannot run due to an error caused by a recently installed software package.An unspecified error occurred__766f6c756d652e63 3f1

Anonymous
2010-06-28T12:42:03+00:00

Original title: Windows 7.File system is NTFS volume label is OS.Can not open volume for direct access. Autochk cannot run due to an error caused by a recently installed software package.An unspecified error occurred__766f6c756d652e63 3f1

I have recently upgraded from Vista home premium to Windows 7 Home premium, and everything was working fine, until recently I keep receiving the above message every time I start my laptop. I cannot do a system restore and this error tells me to do a system restore. I downloaded the upgrade from the internet, so I don't have a copy or disc to reinstall. Can anyone help me solve this problem or do I have to uninstall all the recent software programmes?

Thanks

Windows for home | Previous Windows versions | Windows update

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Anonymous
2010-07-17T17:51:08+00:00

Hi Lowey58

I had exactly the same problem. This worked for me:

  1. Uninstall antivirus  (mine was AVG free v9)
  2. Schedule chkdsk on restart
  3. Restart
  4. Now CHKDSK runs and fixes up he disk problems
  5. Re-install AVG

Try it and if it works post a reply so that others know ot worked for you too.

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  1. Anonymous
    2011-02-15T23:34:57+00:00

    I tried all of the proprosed solutions:

    1.  Uninstalling Anti-virus  (no joy.)

    2.  Chkdsk c: /f /r            (no joy.)

    3.  Removing recently installed programs.  Removed (3) recently installed programs before coming to the conclusion that this is not working.

    4.  Safe mode boot / system restore.  (no joy.)

    Solution:  Run the hard drive as the second drive on another windows 7 system.  Run scandisk (check both boxes.)  Let it run.

    Move the drive back to the original system and bang!!  it works!!!

    Had to reinstall some programs but beats reinstalling everything or re-imaging.

    Hope this helps somebody get through this non-sense.

    Ad_Don

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  2. Anonymous
    2011-01-11T22:14:01+00:00

    I don't think it is an AVG issue.  I think it's a Windows issue.  Just today, I went round and round with "Cannot open volume for direct access" message while trying to run "chkdsk /R c:"

    It turns out that I had to completely remove Norton Security Suite 4 from the machine before it would successfully run.  After running chkdsk, I installed Norton once again and went right back to the "Cannot open volume for direct access" message.  I spoke directly with Norton tech support and they could not solve the problem.  The thing is, I have six identical machines and they all exhibit the exact same behavior.

    Cannot open volume for direct access.  Autochk cannot run due to an error caused by a recently installed software package.  Use the system restore feature from the control panel to restore the system to a point prior to the recent software  package installation.

    an unspecified error occurred (766f6c756d652e63 3f1)

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  3. Anonymous
    2011-01-02T19:59:02+00:00

    The only software "recently installed" on my computer was Microsoft's updates still I got this chkdsk error message on startup. I tried the solution suggested of starting from the Win7 DVD and that didn't fix the problem.

    Fortunately the other solution suggested of unistalling the virus protection - I use Norton 360 - worked just fine.

    Thanks to all for the help. 

    I had to reinstall Win 7 totally, did not activate it.

    Fortunately, I had an Acronis backup from the previous day. I restarted with the Acronis disk and got everything back. I was in an infinite loop of this chkdsk error code. Nothing else would work. Acronis has saved my bacon many times in the past couple of years (I'm sure Norton Ghost would also do the same). It's 50 bucks well spent on Amazon. Try Acronis 2011 for Win 7.

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  4. Anonymous
    2010-10-31T08:37:32+00:00

    The only software "recently installed" on my computer was Microsoft's updates still I got this chkdsk error message on startup. I tried the solution suggested of starting from the Win7 DVD and that didn't fix the problem.

    Fortunately the other solution suggested of unistalling the virus protection - I use Norton 360 - worked just fine.

    Thanks to all for the help.

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