Error: Autochk cannot run due to an error caused by a recently installed software package.An unspecified error occurred__766f6c756d652e63 3f1

Anonymous
2010-06-28T12:42:03+00:00

Original title: Windows 7.File system is NTFS volume label is OS.Can not open volume for direct access. Autochk cannot run due to an error caused by a recently installed software package.An unspecified error occurred__766f6c756d652e63 3f1

I have recently upgraded from Vista home premium to Windows 7 Home premium, and everything was working fine, until recently I keep receiving the above message every time I start my laptop. I cannot do a system restore and this error tells me to do a system restore. I downloaded the upgrade from the internet, so I don't have a copy or disc to reinstall. Can anyone help me solve this problem or do I have to uninstall all the recent software programmes?

Thanks

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2010-07-17T17:51:08+00:00

Hi Lowey58

I had exactly the same problem. This worked for me:

  1. Uninstall antivirus  (mine was AVG free v9)
  2. Schedule chkdsk on restart
  3. Restart
  4. Now CHKDSK runs and fixes up he disk problems
  5. Re-install AVG

Try it and if it works post a reply so that others know ot worked for you too.

Was this answer helpful?

100+ people found this answer helpful.
0 comments No comments

46 additional answers

Sort by: Newest
  1. Anonymous
    2015-07-26T08:04:14+00:00

    You know, very rarely does MS advice actually help, but sometimes at least it's funny.

    This time it caused exactly the same 'Autochk Cannot Run..." error!

    How does it feel to be so incompetent?

    [PS: Congrats go to Lowey58 for politeness.  MS beat that out of me long ago.]

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2015-05-31T01:29:31+00:00

    I don't think you understood the original  post. Autochk cannot run due to an error caused by a recently installed software package.An unspecified error occurred__766f6c756d652e63 3f1

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2015-02-14T21:25:30+00:00

    Non of the solutions posted worked for me, however taking the hard drive and plugging it into my friends PC allowed me to run chkdsk and fixed all the errors.  I didn't even install any software, so not sure whatever happened to give me that error in the 1st place.  Restore wouldn't work because it said I needed to run chkdsk, and chkdsk was telling me to restore lol.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2015-01-14T09:12:05+00:00

    Hope this helps. Let us know the result.

    Thanks and Regards,

    Srinivas R

    Microsoft Support.

    Srinivas, Thanks a lot !

    (i would just recommend to look the letter for windows partition before typing the command in cmd.

    here d: )

    Was this answer helpful?

    0 comments No comments