Error: Autochk cannot run due to an error caused by a recently installed software package.An unspecified error occurred__766f6c756d652e63 3f1

Anonymous
2010-06-28T12:42:03+00:00

Original title: Windows 7.File system is NTFS volume label is OS.Can not open volume for direct access. Autochk cannot run due to an error caused by a recently installed software package.An unspecified error occurred__766f6c756d652e63 3f1

I have recently upgraded from Vista home premium to Windows 7 Home premium, and everything was working fine, until recently I keep receiving the above message every time I start my laptop. I cannot do a system restore and this error tells me to do a system restore. I downloaded the upgrade from the internet, so I don't have a copy or disc to reinstall. Can anyone help me solve this problem or do I have to uninstall all the recent software programmes?

Thanks

Windows for home | Previous Windows versions | Windows update

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Anonymous
2010-07-17T17:51:08+00:00

Hi Lowey58

I had exactly the same problem. This worked for me:

  1. Uninstall antivirus  (mine was AVG free v9)
  2. Schedule chkdsk on restart
  3. Restart
  4. Now CHKDSK runs and fixes up he disk problems
  5. Re-install AVG

Try it and if it works post a reply so that others know ot worked for you too.

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  1. Anonymous
    2010-06-29T06:35:32+00:00

    Hi Divya, Thanks for your information, but unfortunately, after I tried your method, it came up with exactly the same error. Any other suggestions? Lowey 58

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  2. Anonymous
    2010-06-29T00:22:32+00:00

    Hi Lowey58,

    I would suggest you to scan the computer for error. Follow this step to do the same:

    1. Click Start
    2. Type: CMD, from the results, right click CMD->Click 'Run as Administrator'
    3. At the Command Prompt, type: chkdsk /r

    When you restart your system, your computer will be scanned for errors and attempts will be made to correct them.

    Note: While performing chkdsk on the hard drive if any bad sectors are found on the hard drive when chkdsk tries to repair that sector if any data available on that might be lost.

    Additionally you may refer the following link for more information:

    Check a drive for errors

    Regards,

    Divya R – Microsoft Support.

    Visit our  Microsoft Answers Feedback Forum and let us know what you think.

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