Wireless Xbox 360 Controller Receiver For Windows Not Detecting/Working

Anonymous
2010-01-22T04:56:33+00:00

I purchased the Xbox 360 Wireless Controller Receiver For Windows and it is not working. I am running Windows 7 64-bit on a Sony Vaio VGN-NW225F laptop. I navigated to the correct place on Microsoft's website and downloaded the appropriate Windows 7 64-bit software for my receiver. It was an exe file and it installed correctly, or at least it said it did. This leads me to believe it is software and not an actual driver, because when I plug my receiver in, it lights up but comes up as "Installing device driver software..." then it says "Installation failed..." and registers the device as an unknown device.

I still press the button to sync it, and then I press the sync button on my controller, my controller recognizes the receiver and connects to it (both devices stop trying to sync) but as the receiver is not recognized by my computer, it is not communicating that a controller is connected.

This is frustrating because there is no documentation for honest support. Going to the support page it lists several things "Windows, Hardware, Audio" etc, but under NONE of these categories is this product, leading me to believe Microsoft simply doesn't give a ____ about me or my problem. Then when I go to support and try and type in my PID (product identification number) it says there is a problem with the number.

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2010-02-06T21:37:28+00:00

i had the exact same problem, i even bought a new controller to no avail. i eventually found the solutionon another forum and now even my old controllers work. after two weeks of searching i can finally breath a sigh of relief.

Right click on Computer

Go to Properties

Click on Device Manager

Right click on the Unidentified Device

Go to Properties

Go to the Drive tab

Click on Update Driver…

Browse my computer for driver software

Let me pick from a list of device drivers on my computer

Windows Common Controller for Window Class

Xbox 360 Wireless Receiver for Windows Version: 2.1.0.1349 [8/13/2009]

Update Driver Warning

Click Yes

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  1. Anonymous
    2012-03-13T08:18:12+00:00

    OK. If your controller isn't lighting up, then it is most likely that the fuse has gone. Easily fixed (I had never soldered anything in my life and it worked fine.)

    See link below:

    http://blog.chase.net.au/index.php/2009/06/broken-xbox-360-wireless-receiver-for-windows/

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  2. Anonymous
    2012-03-10T21:55:47+00:00

    thank you so much! i spent an hour on the phone with microsoft, and they told me my receiver was broken. MORONS. it works just fine now.

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  3. Anonymous
    2012-02-27T23:46:37+00:00

    **Looks like there are some useful steps here but this link takes you directly to the site to install the driver for all the XBOX Accessories for XP and Windows 7 (32 and 64 bi)t. You want to choose "**Xbox 360 Accessories Software 1.2" and there is a drop down window to pick your operating system. The other steps on here didn't allows the Wireless Receiver to install for me so I searched and searched and found this. Hope it helps. Don't let the description of the link fool you. Microsoft has it labeled odd making it hard to find. this is what you want, promise. 

    http://www.microsoft.com/hardware/en-us/d/xbox-360-wireless-controller-for-windows

    The above works for the cheapo knockoff receiver!!!!!!!

    I just got the cheapo knock off model from amazon (the black one) and did the cyberfox steps, and the receiver quit blinking and turned solid green, but the controller just kept blinking and blinking...

    After installing the above exe file from microsoft, i went back to check the driver and all the sudden (after choosing install from a list again) found FOUR choices, one of them being "Xbox 360 controller for Windows" 2.1.0.1349 - when I specified this, the controller isntantly connected and worked!!

    This is different than the "common controller" (version 6.1. something) one that was available with the system (brand new alienware windows 7 home premium 2 days old)

    If you can't get your controller to connect to the cheapo receiver (receiver stops blinking - controller doesn't) the bottom line - make sure you use the "Xbox 360 controller for windows" driver that becomes available after installing the exe at the link above and NOT the "common controller" one already on your system.

    Cheapo receiver works!!!

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  4. Anonymous
    2012-02-11T19:32:11+00:00

    thank you thank you thank you!!!!!!!!!!!!!!!!!!!!!!!!!

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