Wireless Xbox 360 Controller Receiver For Windows Not Detecting/Working

Anonymous
2010-01-22T04:56:33+00:00

I purchased the Xbox 360 Wireless Controller Receiver For Windows and it is not working. I am running Windows 7 64-bit on a Sony Vaio VGN-NW225F laptop. I navigated to the correct place on Microsoft's website and downloaded the appropriate Windows 7 64-bit software for my receiver. It was an exe file and it installed correctly, or at least it said it did. This leads me to believe it is software and not an actual driver, because when I plug my receiver in, it lights up but comes up as "Installing device driver software..." then it says "Installation failed..." and registers the device as an unknown device.

I still press the button to sync it, and then I press the sync button on my controller, my controller recognizes the receiver and connects to it (both devices stop trying to sync) but as the receiver is not recognized by my computer, it is not communicating that a controller is connected.

This is frustrating because there is no documentation for honest support. Going to the support page it lists several things "Windows, Hardware, Audio" etc, but under NONE of these categories is this product, leading me to believe Microsoft simply doesn't give a ____ about me or my problem. Then when I go to support and try and type in my PID (product identification number) it says there is a problem with the number.

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2010-02-06T21:37:28+00:00

i had the exact same problem, i even bought a new controller to no avail. i eventually found the solutionon another forum and now even my old controllers work. after two weeks of searching i can finally breath a sigh of relief.

Right click on Computer

Go to Properties

Click on Device Manager

Right click on the Unidentified Device

Go to Properties

Go to the Drive tab

Click on Update Driver…

Browse my computer for driver software

Let me pick from a list of device drivers on my computer

Windows Common Controller for Window Class

Xbox 360 Wireless Receiver for Windows Version: 2.1.0.1349 [8/13/2009]

Update Driver Warning

Click Yes

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  1. Anonymous
    2013-05-30T21:21:02+00:00

    Holy ****! How can they still not have fixed this after eight years?! It's their own tech on their own system? How can they not have control over their own drivers? Thank you so much for doing Microsoft's job for them!

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  2. Anonymous
    2013-05-23T05:26:43+00:00

    This is exactly the problem I am having. When I first bought the controller, it worked flawlessly the first few times I used it. After I changed the batteries in my wireless remote, for some reason the wireless dongle would suddenly lose connection at random times, and I would have to resync. I thought it was the batteries in my wireless remote, so I changed them again. From that point on, the wireless dongle would not work anymore. It would lose connection at random times. I once fixed it by changing USB ports, but now even that doesn't work. When I plug it into any usb port (even directly into my motherboard), the wireless dongle won't turn on (no light) and it doesn't even get recognized by Windows. It is not even part of the device manager. It's as if the wireless dongle is invisible to my computer. No power, no sync, no presence in the device manager. THIS SUCKS.

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  3. Anonymous
    2013-04-05T13:14:39+00:00

    Ahhh cyberfoxx you fµcking beauty you

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  4. Anonymous
    2013-03-25T19:41:32+00:00

    I know this is an old post but i'm hoping someone knows the answer for this, I keep seeing your answer everywhere, manually selecting the Windows Common Controller for Window Class driver but it just doesn't show up. I do have the driver on my computer as it shows up when I connect my plug and play charge kit to my computer, any ideas on why its not showing up?

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