Error 1402: could not open key: unknow\components\3178400169C22D11A9790006794C4E25\7D2F387510089040102000060BECB6AB

Anonymous
2009-10-07T06:14:56+00:00

I already checked on the persissions, i am logged on as administartor, UAC turned off.

There was a bad uninstall of the product, had to run "Windows Installer Cleanup" because was receiving message "already installed" at setup.

Now i have this Error 1402. Something else i need to clean up before reinstallation?

Thank you for any advice.

Jean-Luc

Windows for home | Previous Windows versions | Performance and system failures

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Anonymous
2009-10-13T01:46:28+00:00

RESOLVED!

(Error 1402 while attempting to re-install Office 2003 on Vista Home Professional)

This was resolved for me by running the "Fix-It" that resets registry security settings.  It is at the following knowledgebase article:

http://support.microsoft.com/kb/313222

Then re-run the install

Thank you to the folks at the following forum/post

http://omgili.com/jmp/.0rSU5LtMgwKlLvLcgIskPccX\_Otxaq47tlOHhXkGRb9DAq3tpx1C4gh00DZZkwslO.hn8FUUZ6pJCwCoNtBn12lpf\_8OAH6BolXoJuTLbCHiTcfU\_6jli4B1kprrvOCwEcK4Gjdz5IvN3UiylfPOFgVs1w9TIbZNZLV.aWzM3N\_YsKkJIKHJTprxix8tG5wBpocyMRkNgo\_RuSfQ.umQF\_dt5CcWAXASWe6ClVIyU4-

I tried to 'reply' to their post but their site crashed in the attempt.

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  1. Anonymous
    2010-02-08T07:53:03+00:00

    Error 1402 setup cannot open the registry key and then a lot of wierd text follows...

    You're a load in my pants Al.

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  2. Anonymous
    2010-02-08T07:52:04+00:00

    i have the error 1402 about some registry key preventing me from installing office 2007 i am using windows 7 x64 is there a solution?

    You're a load in my pants Al.

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  4. Anonymous
    2010-01-08T08:59:21+00:00

    All,

    I am also attempting to find a solution to this problem. I am running Windows 7 and am trying to do an installation of a purchased copy of Office Professional 2007.  I tried the msconfig method listed above, rebooted, and still had the same error at the same time during the installation.

    Thank you for your help.

    Kind regards,

    Bob Lee

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