Windows Update Error Code 8024A000

Anonymous
2009-02-16T20:12:40+00:00

Hi,

 When i try to take the updates, its throwing the error 8024A000.

Not to able get wats the reason

Help me out

Windows for home | Previous Windows versions | Windows update

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Anonymous
2009-02-17T02:21:56+00:00

Hello Raghav,

Thank you for posting to the Microsoft Answers Forum.

The Windows Update Error Code 8024A000 means WU E AU NOSERVICE. This is translated as AU was unable to service incoming AU calls.

I would like for you to perform general Troubleshooting steps for Windows Update.

General Windows Update Troubleshooting

The following outlines how to stop services pertaining to Windows Update, rename system folders, register related DLL files, and then restart the previously mentioned services. This troubleshooting generally applies to all Windows Update related issues.

Stopping services pertaining to Windows Update

1.     Click Start, click All Programs, click Accessories, right-click Command Prompt, and select Run as Administrator.

2.     If you receive a notification from User Account Control simply click Continue.

3.     At the command prompt, type the following, commands and then press ENTER after each command.

net stop wuauserv         net stop bits

net stop cryptsvc

4.     Please do not close the Command Prompt window.


Renaming folders pertaining to Windows Update

1.     At the command prompt, type the following commands, and then press Enter after each command:

2.     ren %systemroot%\System32\Catroot2 Catroot2.old

3.     ren %systemroot%\SoftwareDistribution SoftwareDistribution.old

4.     Please do not close the Command Prompt window.

Registering DLL’s pertaining to Windows Update

1.     Please copy and paste the following text into a new Notepad document, and save the file as WindowsUpdate.BAT

2.     If saved correctly the icon will change from a Notepad file to BAT file which has two blue cogs as its icon.

            -or-

3.     You can manually type each command at the command prompt:

regsvr32 c:\windows\system32\vbscript.dll /s

regsvr32 c:\windows\system32\mshtml.dll /s

regsvr32 c:\windows\system32\msjava.dll /s

regsvr32 c:\windows\system32\jscript.dll /s

regsvr32 c:\windows\system32\msxml.dll /s

regsvr32 c:\windows\system32\actxprxy.dll /s

regsvr32 c:\windows\system32\shdocvw.dll /s

regsvr32 wuapi.dll /s

regsvr32 wuaueng1.dll /s

regsvr32 wuaueng.dll /s

regsvr32 wucltui.dll /s

regsvr32 wups2.dll /s

regsvr32 wups.dll /s

regsvr32 wuweb.dll /s

regsvr32 Softpub.dll /s

regsvr32 Mssip32.dll /s

regsvr32 Initpki.dll /s

regsvr32 softpub.dll /s

regsvr32 wintrust.dll /s

regsvr32 initpki.dll /s

regsvr32 dssenh.dll /s

regsvr32 rsaenh.dll /s

regsvr32 gpkcsp.dll /s

regsvr32 sccbase.dll /s

regsvr32 slbcsp.dll /s

regsvr32 cryptdlg.dll /s

regsvr32 Urlmon.dll /s

regsvr32 Shdocvw.dll /s

regsvr32 Msjava.dll /s

regsvr32 Actxprxy.dll /s

regsvr32 Oleaut32.dll /s

regsvr32 Mshtml.dll /s

regsvr32 msxml.dll /s

regsvr32 msxml2.dll /s

regsvr32 msxml3.dll /s

regsvr32 Browseui.dll /s

regsvr32 shell32.dll /s

regsvr32 wuapi.dll /s

regsvr32 wuaueng.dll /s

regsvr32 wuaueng1.dll /s

regsvr32 wucltui.dll /s

regsvr32 wups.dll /s

regsvr32 wuweb.dll /s

regsvr32 jscript.dll /s

regsvr32 atl.dll /s

regsvr32 Mssip32.dll /s

 Restarting services pertaining to Windows Update

1.     Click Start, click All Programs, click Accessories, right-click Command Prompt, and select Run as Administrator.

2.     If you receive a notification from User Account Control simply click Continue.

3.     At the command prompt, type the following, commands and then press ENTER after each command.

net start wuauserv         net start bits

net start cryptsvc

exit

4.     Now please check for updates using Windows Update to see if the issue has been resolved.

These steps were provided by MVP, BSOD. Please post again and let us know if the troubleshooting provided helped to resolve your issue or if you still require further assistance. Thanks,


Marilyn

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think.

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326 additional answers

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  1. Anonymous
    2015-08-01T16:27:34+00:00

    Mam ten sam problem. W moim przypadku jest to 13 aktualizacje, które uparcie odmawiają instalacji. Próbowałem wielu rzeczy, w tym jako ostatni etap z instrukcjami Marilyn. Niestety nic nie wydaje się pomagać.

    Ja również prowadził Sprawdź system plików (SFC), bez błędów.

    Pobiegłem inne sugestie, by sprawdzić pliki i przywrócić zdrowie na obrazie. Nic.

    Rozwiązywanie problemów z systemem Windows Update zazwyczaj wraca z kilku kwestiach "Fixed", i sugeruje, aby ponownie zainstalować, ale to nie pomaga.

    Próbowałem ręczną instalację poprawki, ale to skończyło się w "nieprawidłowy podpis" błąd. Kilka razy. (Podpowiedź, być może?)

    Co się dzieje, Microsoft? Ja mam po prostu żyć z luk w zabezpieczeniach nie mogę naprawić?

    Mam zmianę choć po kroki sugerowane przez Marilyn. Instalacja uciszył kończy się jako "nie udało". Ale kiedy "Spróbuj ponownie", mówi mi "1 aktualizacja nie potrzebne". To, oczywiście, nasuwa się pytanie, dlaczego został wymieniony jako "ważna aktualizacja" na początku.

    To jakiś koszmar ...

    Napisałem, aby zainstalować sterownik napędu.

    Można go pobrać tutaj:

     sp47845

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  2. Anonymous
    2015-08-03T02:44:50+00:00

    Hello,

    I am getting the same error, but at the renaming steps, i am having trouble. 

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  3. Anonymous
    2015-08-15T14:41:30+00:00

    access denied at the following step :

    ren %\systemroot%\SoftwareDistribution Software Distribution.old

    running the command prompt as an admin. everything has been fine uptil this step.

    please help asap. important updates pending.

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  4. Anonymous
    2015-08-17T22:07:05+00:00

    I finally got this fixed today on my Win 8.0 laptop.

    I followed the stop services, rename 2 files, register DLLs & restart the services instructions above.

    That did not fix the Windows Update problem, but I re-ran the Windows Update fix program, and all is well 28 updates to download.

    The WU fix program is here:

    http://download.microsoft.com/download/F/2/2/F22D5FDB-59CD-4275-8C95-1BE17BF70B21/WindowsUpdateDiagnostic.diagcab

    I'm assuming that the renaming was the real solution and that the Windows Update fix program set something back up in the new files - I recall seeing something about reset data store during the fix program run.

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