Windows Update Error Code 8024A000

Anonymous
2009-02-16T20:12:40+00:00

Hi,

 When i try to take the updates, its throwing the error 8024A000.

Not to able get wats the reason

Help me out

Windows for home | Previous Windows versions | Windows update

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Anonymous
2009-02-17T02:21:56+00:00

Hello Raghav,

Thank you for posting to the Microsoft Answers Forum.

The Windows Update Error Code 8024A000 means WU E AU NOSERVICE. This is translated as AU was unable to service incoming AU calls.

I would like for you to perform general Troubleshooting steps for Windows Update.

General Windows Update Troubleshooting

The following outlines how to stop services pertaining to Windows Update, rename system folders, register related DLL files, and then restart the previously mentioned services. This troubleshooting generally applies to all Windows Update related issues.

Stopping services pertaining to Windows Update

1.     Click Start, click All Programs, click Accessories, right-click Command Prompt, and select Run as Administrator.

2.     If you receive a notification from User Account Control simply click Continue.

3.     At the command prompt, type the following, commands and then press ENTER after each command.

net stop wuauserv         net stop bits

net stop cryptsvc

4.     Please do not close the Command Prompt window.


Renaming folders pertaining to Windows Update

1.     At the command prompt, type the following commands, and then press Enter after each command:

2.     ren %systemroot%\System32\Catroot2 Catroot2.old

3.     ren %systemroot%\SoftwareDistribution SoftwareDistribution.old

4.     Please do not close the Command Prompt window.

Registering DLL’s pertaining to Windows Update

1.     Please copy and paste the following text into a new Notepad document, and save the file as WindowsUpdate.BAT

2.     If saved correctly the icon will change from a Notepad file to BAT file which has two blue cogs as its icon.

            -or-

3.     You can manually type each command at the command prompt:

regsvr32 c:\windows\system32\vbscript.dll /s

regsvr32 c:\windows\system32\mshtml.dll /s

regsvr32 c:\windows\system32\msjava.dll /s

regsvr32 c:\windows\system32\jscript.dll /s

regsvr32 c:\windows\system32\msxml.dll /s

regsvr32 c:\windows\system32\actxprxy.dll /s

regsvr32 c:\windows\system32\shdocvw.dll /s

regsvr32 wuapi.dll /s

regsvr32 wuaueng1.dll /s

regsvr32 wuaueng.dll /s

regsvr32 wucltui.dll /s

regsvr32 wups2.dll /s

regsvr32 wups.dll /s

regsvr32 wuweb.dll /s

regsvr32 Softpub.dll /s

regsvr32 Mssip32.dll /s

regsvr32 Initpki.dll /s

regsvr32 softpub.dll /s

regsvr32 wintrust.dll /s

regsvr32 initpki.dll /s

regsvr32 dssenh.dll /s

regsvr32 rsaenh.dll /s

regsvr32 gpkcsp.dll /s

regsvr32 sccbase.dll /s

regsvr32 slbcsp.dll /s

regsvr32 cryptdlg.dll /s

regsvr32 Urlmon.dll /s

regsvr32 Shdocvw.dll /s

regsvr32 Msjava.dll /s

regsvr32 Actxprxy.dll /s

regsvr32 Oleaut32.dll /s

regsvr32 Mshtml.dll /s

regsvr32 msxml.dll /s

regsvr32 msxml2.dll /s

regsvr32 msxml3.dll /s

regsvr32 Browseui.dll /s

regsvr32 shell32.dll /s

regsvr32 wuapi.dll /s

regsvr32 wuaueng.dll /s

regsvr32 wuaueng1.dll /s

regsvr32 wucltui.dll /s

regsvr32 wups.dll /s

regsvr32 wuweb.dll /s

regsvr32 jscript.dll /s

regsvr32 atl.dll /s

regsvr32 Mssip32.dll /s

 Restarting services pertaining to Windows Update

1.     Click Start, click All Programs, click Accessories, right-click Command Prompt, and select Run as Administrator.

2.     If you receive a notification from User Account Control simply click Continue.

3.     At the command prompt, type the following, commands and then press ENTER after each command.

net start wuauserv         net start bits

net start cryptsvc

exit

4.     Now please check for updates using Windows Update to see if the issue has been resolved.

These steps were provided by MVP, BSOD. Please post again and let us know if the troubleshooting provided helped to resolve your issue or if you still require further assistance. Thanks,


Marilyn

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think.

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326 additional answers

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  1. Anonymous
    2012-11-20T19:56:10+00:00

    Is anyone else still having problems with Vista and Windows Update and error 8024A000??    ...

    At the end of my tether!! I stumbled across a solution regarding the Intel Rapid Storage Technology Driver!! Apparently it's needs to be updated to take account of the larger HDD; I'm currently running version 9.5.6.1002 and that solved my Windows Update issues!!

    Of course this will only work for those with Intel Hardware!! But it maybe another avenue for people to consider.

    It was needed in my case with the SAME size replacement HD.  Perhaps it has something to do with newer drives.  I delayed, but tried it when someone else posted a link for it.

    Regards, Steve N.

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  2. Anonymous
    2012-11-20T20:02:21+00:00

     

    Hi Eugen!

    I don't know if anyone has responded to your request. Please try to download a new Rapid Storage Technology Driver from this link:

    http://downloadcenter.intel.com/Detail_Desc.aspx?lang=eng&DwnldID=15251

    I used the third one STOR_allOS_9.6.0.1014_PV.exe

    My experience same as Eugen's >> Factory Restore media on same size HD.  I also was unable to save edited pictures with Photo Gallery.

    This driver solved both and I tried all the above solutions!  Re-registering all those dlls, BITS, renaming somefile(s) and some I'm sure I forgot.

    Regards, Steve N.

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  3. Anonymous
    2012-11-20T20:15:24+00:00

    After doing all of the other "solutions" above, I also got different error codes to Win AU (e.g. 80070424).  I Googled them and read solutions.  I tried and re-tried various things; giving up for long periods.    Eventually the original error code (80070424) did re-appear. 

    I limped along on SP1 for 6 months B4 trying that driver as a last resort. 

    Isn't this fun ??

    I wish I knew more, but I know enough to be dangerous, I guess.

    Regards, Steve N.

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  4. Anonymous
    2012-11-29T04:24:16+00:00

    This did not work for me. :(

    In my case, it says I have 7 important updates pending (Windows 8). I click on the Install button, and I get about 25% on the "Preparing..." thermometer, and it just quits and goes back to the original screen. No error message or anything, as if I didn't click the "Install" button. grr.

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