Windows Update Error Code 8024A000

Anonymous
2009-02-16T20:12:40+00:00

Hi,

 When i try to take the updates, its throwing the error 8024A000.

Not to able get wats the reason

Help me out

Windows for home | Previous Windows versions | Windows update

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Anonymous
2009-02-17T02:21:56+00:00

Hello Raghav,

Thank you for posting to the Microsoft Answers Forum.

The Windows Update Error Code 8024A000 means WU E AU NOSERVICE. This is translated as AU was unable to service incoming AU calls.

I would like for you to perform general Troubleshooting steps for Windows Update.

General Windows Update Troubleshooting

The following outlines how to stop services pertaining to Windows Update, rename system folders, register related DLL files, and then restart the previously mentioned services. This troubleshooting generally applies to all Windows Update related issues.

Stopping services pertaining to Windows Update

1.     Click Start, click All Programs, click Accessories, right-click Command Prompt, and select Run as Administrator.

2.     If you receive a notification from User Account Control simply click Continue.

3.     At the command prompt, type the following, commands and then press ENTER after each command.

net stop wuauserv         net stop bits

net stop cryptsvc

4.     Please do not close the Command Prompt window.


Renaming folders pertaining to Windows Update

1.     At the command prompt, type the following commands, and then press Enter after each command:

2.     ren %systemroot%\System32\Catroot2 Catroot2.old

3.     ren %systemroot%\SoftwareDistribution SoftwareDistribution.old

4.     Please do not close the Command Prompt window.

Registering DLL’s pertaining to Windows Update

1.     Please copy and paste the following text into a new Notepad document, and save the file as WindowsUpdate.BAT

2.     If saved correctly the icon will change from a Notepad file to BAT file which has two blue cogs as its icon.

            -or-

3.     You can manually type each command at the command prompt:

regsvr32 c:\windows\system32\vbscript.dll /s

regsvr32 c:\windows\system32\mshtml.dll /s

regsvr32 c:\windows\system32\msjava.dll /s

regsvr32 c:\windows\system32\jscript.dll /s

regsvr32 c:\windows\system32\msxml.dll /s

regsvr32 c:\windows\system32\actxprxy.dll /s

regsvr32 c:\windows\system32\shdocvw.dll /s

regsvr32 wuapi.dll /s

regsvr32 wuaueng1.dll /s

regsvr32 wuaueng.dll /s

regsvr32 wucltui.dll /s

regsvr32 wups2.dll /s

regsvr32 wups.dll /s

regsvr32 wuweb.dll /s

regsvr32 Softpub.dll /s

regsvr32 Mssip32.dll /s

regsvr32 Initpki.dll /s

regsvr32 softpub.dll /s

regsvr32 wintrust.dll /s

regsvr32 initpki.dll /s

regsvr32 dssenh.dll /s

regsvr32 rsaenh.dll /s

regsvr32 gpkcsp.dll /s

regsvr32 sccbase.dll /s

regsvr32 slbcsp.dll /s

regsvr32 cryptdlg.dll /s

regsvr32 Urlmon.dll /s

regsvr32 Shdocvw.dll /s

regsvr32 Msjava.dll /s

regsvr32 Actxprxy.dll /s

regsvr32 Oleaut32.dll /s

regsvr32 Mshtml.dll /s

regsvr32 msxml.dll /s

regsvr32 msxml2.dll /s

regsvr32 msxml3.dll /s

regsvr32 Browseui.dll /s

regsvr32 shell32.dll /s

regsvr32 wuapi.dll /s

regsvr32 wuaueng.dll /s

regsvr32 wuaueng1.dll /s

regsvr32 wucltui.dll /s

regsvr32 wups.dll /s

regsvr32 wuweb.dll /s

regsvr32 jscript.dll /s

regsvr32 atl.dll /s

regsvr32 Mssip32.dll /s

 Restarting services pertaining to Windows Update

1.     Click Start, click All Programs, click Accessories, right-click Command Prompt, and select Run as Administrator.

2.     If you receive a notification from User Account Control simply click Continue.

3.     At the command prompt, type the following, commands and then press ENTER after each command.

net start wuauserv         net start bits

net start cryptsvc

exit

4.     Now please check for updates using Windows Update to see if the issue has been resolved.

These steps were provided by MVP, BSOD. Please post again and let us know if the troubleshooting provided helped to resolve your issue or if you still require further assistance. Thanks,


Marilyn

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think.

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  1. Anonymous
    2012-12-30T18:13:06+00:00

    Worked perfectly - Thanks!

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  2. Anonymous
    2012-12-16T20:21:56+00:00

    HI Peter,

    Mariljns solution worked for me however, in reading your message, a question, did you run the BAT file in the elevated Administrator Mode ? right click bottom right corner of W8, select Command Prompt -Administrator ? But above all, make sure it is a BAT and not a TXT file.

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  3. Anonymous
    2012-12-16T11:41:36+00:00

    Hi JDMauldin,

    If you saved the file as WindowsUpdate.BAT, double-click on the file. It will act as an executable and make the changes to your system according to the commands.

    Let us know if that helps.

    thanks JD,

    windows 7 32bit home edition .

    following installation of the windows 8 upgrade, (i call it the W8 virus),

    i replaced my HDD and re-installed the old W7 a few days ago

    Since then, amongst other problems, i needed to install .NET framework 4.0

    so I could re-install programs that need to use it.

    Needless to say, the .NET 4.0 would not install, so i checked my updates, which

    are set to daily automatic (recommended).

    As NOT expected, there have been no updates  and the update service is not running

    and re-started the computer as advised by the pop-up a dozen times... no luck...

    i tried it manually, automatically, different variations of the settings but the only result

    i got was error code  824A000

    looking at all the advice on here, i followed Marylin's instructions.

    the "cryptsvc" refused to stop running but everything else went according to plan

    executing the BAT file was not in the instructions, none the less, i saw your post and ran it.

    needless to say, it also did not work

    the answer is still "windows update cannot currently check for updates, because the service is not running. You may need to restart your computer"

    as expected, restarting the computer yet again did not change anything...  :-(

    i'll keep reading on, in hope that the team has an actual answer for this issue...

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  4. Anonymous
    2012-12-08T01:41:59+00:00

    You...my friend...are a magician.

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