Windows Update Error Code 8024A000

Anonymous
2009-02-16T20:12:40+00:00

Hi,

 When i try to take the updates, its throwing the error 8024A000.

Not to able get wats the reason

Help me out

Windows for home | Previous Windows versions | Windows update

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Anonymous
2009-02-17T02:21:56+00:00

Hello Raghav,

Thank you for posting to the Microsoft Answers Forum.

The Windows Update Error Code 8024A000 means WU E AU NOSERVICE. This is translated as AU was unable to service incoming AU calls.

I would like for you to perform general Troubleshooting steps for Windows Update.

General Windows Update Troubleshooting

The following outlines how to stop services pertaining to Windows Update, rename system folders, register related DLL files, and then restart the previously mentioned services. This troubleshooting generally applies to all Windows Update related issues.

Stopping services pertaining to Windows Update

1.     Click Start, click All Programs, click Accessories, right-click Command Prompt, and select Run as Administrator.

2.     If you receive a notification from User Account Control simply click Continue.

3.     At the command prompt, type the following, commands and then press ENTER after each command.

net stop wuauserv         net stop bits

net stop cryptsvc

4.     Please do not close the Command Prompt window.

Renaming folders pertaining to Windows Update

1.     At the command prompt, type the following commands, and then press Enter after each command:

2.     ren %systemroot%\System32\Catroot2 Catroot2.old

3.     ren %systemroot%\SoftwareDistribution SoftwareDistribution.old

4.     Please do not close the Command Prompt window.

Registering DLL’s pertaining to Windows Update

1.     Please copy and paste the following text into a new Notepad document, and save the file as WindowsUpdate.BAT

2.     If saved correctly the icon will change from a Notepad file to BAT file which has two blue cogs as its icon.

            -or-

3.     You can manually type each command at the command prompt:

regsvr32 c:\windows\system32\vbscript.dll /s

regsvr32 c:\windows\system32\mshtml.dll /s

regsvr32 c:\windows\system32\msjava.dll /s

regsvr32 c:\windows\system32\jscript.dll /s

regsvr32 c:\windows\system32\msxml.dll /s

regsvr32 c:\windows\system32\actxprxy.dll /s

regsvr32 c:\windows\system32\shdocvw.dll /s

regsvr32 wuapi.dll /s

regsvr32 wuaueng1.dll /s

regsvr32 wuaueng.dll /s

regsvr32 wucltui.dll /s

regsvr32 wups2.dll /s

regsvr32 wups.dll /s

regsvr32 wuweb.dll /s

regsvr32 Softpub.dll /s

regsvr32 Mssip32.dll /s

regsvr32 Initpki.dll /s

regsvr32 softpub.dll /s

regsvr32 wintrust.dll /s

regsvr32 initpki.dll /s

regsvr32 dssenh.dll /s

regsvr32 rsaenh.dll /s

regsvr32 gpkcsp.dll /s

regsvr32 sccbase.dll /s

regsvr32 slbcsp.dll /s

regsvr32 cryptdlg.dll /s

regsvr32 Urlmon.dll /s

regsvr32 Shdocvw.dll /s

regsvr32 Msjava.dll /s

regsvr32 Actxprxy.dll /s

regsvr32 Oleaut32.dll /s

regsvr32 Mshtml.dll /s

regsvr32 msxml.dll /s

regsvr32 msxml2.dll /s

regsvr32 msxml3.dll /s

regsvr32 Browseui.dll /s

regsvr32 shell32.dll /s

regsvr32 wuapi.dll /s

regsvr32 wuaueng.dll /s

regsvr32 wuaueng1.dll /s

regsvr32 wucltui.dll /s

regsvr32 wups.dll /s

regsvr32 wuweb.dll /s

regsvr32 jscript.dll /s

regsvr32 atl.dll /s

regsvr32 Mssip32.dll /s

 Restarting services pertaining to Windows Update

1.     Click Start, click All Programs, click Accessories, right-click Command Prompt, and select Run as Administrator.

2.     If you receive a notification from User Account Control simply click Continue.

3.     At the command prompt, type the following, commands and then press ENTER after each command.

net start wuauserv         net start bits

net start cryptsvc

exit

4.     Now please check for updates using Windows Update to see if the issue has been resolved.

These steps were provided by MVP, BSOD. Please post again and let us know if the troubleshooting provided helped to resolve your issue or if you still require further assistance. Thanks,

Marilyn

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think.

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  1. Anonymous
    2014-07-13T13:01:57+00:00

    this is all good in having a massive code to fix the issue...but ask there is acutally a faut with windows 8 why arent MS applying a fix...this is my issue:

    I work for one of the biggest PC retailers in the UK, everyday i setup counltess laptop and towers, these include pre-set up ones that are ready to use when the customer buys and also software setups for customers (such as personlisation, backup to usb, install all updates, create user names and email addresses, install office and anti-virus and register them)

    now on most of the laptops (and it only happens on windows 8) is that when its installed all updates in windows then it needs restarting, what happens is it gets to 99% (on the boot screen) and then states "failure to configure updates. reversing changes please wait!)

    this can take as long as 1 hour, sometimes more - the strange thing is though is AFTER its happened 9/10 if you retry it and download and install all the updates it will work..its rare it doesn't on the 2nd try

    Now this seems to happen more on ASUS LENOVO and SONY laptops and some HP's - the rest like COMAPQ, PACKARD BELL and ACER seen to be ok...as far as i can recall, i only work part-time but its all I do and have done so for 9 months, at xmas 2013 I setup some 400 laptops, and probably do about 30 per week currently, these are all fresh from manufacturers and need setting up.

    to me it seems to be some bug in the windows 8 software - MS have confirmed this happens but their only advice is to use system restore or reset...thats passing the buck rather than finding a fix as Im alsmost certain its a fault in windows8

    can anyone help shine some light on this issue>?

    when I look online there are litterally hundreds of users with same problem...not too mention customers who didnt buy a setup and brought it back later with the same fault.

    Iam looking to get too the bottom of this and wondered if some experts could help?

    many thanks

    Thank you Thank you Thank you!!

    I don't know why this works, but I followed your process and just kept reinstalling and rebooting.  Eventually it worked.  It took forever, but it worked.  I wish Microsoft would resolve this because I'm sure I'll have the same problem for the next update.

    Again, THANKS Snadge100!

    Was this answer helpful?

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  2. Anonymous
    2014-07-09T21:42:42+00:00

    this is all good in having a massive code to fix the issue...but ask there is acutally a faut with windows 8 why arent MS applying a fix...this is my issue:

    I work for one of the biggest PC retailers in the UK, everyday i setup counltess laptop and towers, these include pre-set up ones that are ready to use when the customer buys and also software setups for customers (such as personlisation, backup to usb, install all updates, create user names and email addresses, install office and anti-virus and register them)

    now on most of the laptops (and it only happens on windows 8) is that when its installed all updates in windows then it needs restarting, what happens is it gets to 99% (on the boot screen) and then states "failure to configure updates. reversing changes please wait!)

    this can take as long as 1 hour, sometimes more - the strange thing is though is AFTER its happened 9/10 if you retry it and download and install all the updates it will work..its rare it doesn't on the 2nd try

    Now this seems to happen more on ASUS LENOVO and SONY laptops and some HP's - the rest like COMAPQ, PACKARD BELL and ACER seen to be ok...as far as i can recall, i only work part-time but its all I do and have done so for 9 months, at xmas 2013 I setup some 400 laptops, and probably do about 30 per week currently, these are all fresh from manufacturers and need setting up.

    to me it seems to be some bug in the windows 8 software - MS have confirmed this happens but their only advice is to use system restore or reset...thats passing the buck rather than finding a fix as Im alsmost certain its a fault in windows8

    can anyone help shine some light on this issue>?

    when I look online there are litterally hundreds of users with same problem...not too mention customers who didnt buy a setup and brought it back later with the same fault.

    Iam looking to get too the bottom of this and wondered if some experts could help?

    many thanks

    Was this answer helpful?

    0 comments
  3. Anonymous
    2014-07-03T15:35:54+00:00

    My Department head gave me a laptop with the same issue. He told me this was my homework to fix the updates. Everything I tried failed, but your solution did the trick, you are my hero.

    Thanks!!!

    Was this answer helpful?

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