Windows Update Error Code 8024A000

Anonymous
2009-02-16T20:12:40+00:00

Hi,

 When i try to take the updates, its throwing the error 8024A000.

Not to able get wats the reason

Help me out

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2009-02-17T02:21:56+00:00

Hello Raghav,

Thank you for posting to the Microsoft Answers Forum.

The Windows Update Error Code 8024A000 means WU E AU NOSERVICE. This is translated as AU was unable to service incoming AU calls.

I would like for you to perform general Troubleshooting steps for Windows Update.

General Windows Update Troubleshooting

The following outlines how to stop services pertaining to Windows Update, rename system folders, register related DLL files, and then restart the previously mentioned services. This troubleshooting generally applies to all Windows Update related issues.

Stopping services pertaining to Windows Update

1.     Click Start, click All Programs, click Accessories, right-click Command Prompt, and select Run as Administrator.

2.     If you receive a notification from User Account Control simply click Continue.

3.     At the command prompt, type the following, commands and then press ENTER after each command.

net stop wuauserv         net stop bits

net stop cryptsvc

4.     Please do not close the Command Prompt window.

Renaming folders pertaining to Windows Update

1.     At the command prompt, type the following commands, and then press Enter after each command:

2.     ren %systemroot%\System32\Catroot2 Catroot2.old

3.     ren %systemroot%\SoftwareDistribution SoftwareDistribution.old

4.     Please do not close the Command Prompt window.

Registering DLL’s pertaining to Windows Update

1.     Please copy and paste the following text into a new Notepad document, and save the file as WindowsUpdate.BAT

2.     If saved correctly the icon will change from a Notepad file to BAT file which has two blue cogs as its icon.

            -or-

3.     You can manually type each command at the command prompt:

regsvr32 c:\windows\system32\vbscript.dll /s

regsvr32 c:\windows\system32\mshtml.dll /s

regsvr32 c:\windows\system32\msjava.dll /s

regsvr32 c:\windows\system32\jscript.dll /s

regsvr32 c:\windows\system32\msxml.dll /s

regsvr32 c:\windows\system32\actxprxy.dll /s

regsvr32 c:\windows\system32\shdocvw.dll /s

regsvr32 wuapi.dll /s

regsvr32 wuaueng1.dll /s

regsvr32 wuaueng.dll /s

regsvr32 wucltui.dll /s

regsvr32 wups2.dll /s

regsvr32 wups.dll /s

regsvr32 wuweb.dll /s

regsvr32 Softpub.dll /s

regsvr32 Mssip32.dll /s

regsvr32 Initpki.dll /s

regsvr32 softpub.dll /s

regsvr32 wintrust.dll /s

regsvr32 initpki.dll /s

regsvr32 dssenh.dll /s

regsvr32 rsaenh.dll /s

regsvr32 gpkcsp.dll /s

regsvr32 sccbase.dll /s

regsvr32 slbcsp.dll /s

regsvr32 cryptdlg.dll /s

regsvr32 Urlmon.dll /s

regsvr32 Shdocvw.dll /s

regsvr32 Msjava.dll /s

regsvr32 Actxprxy.dll /s

regsvr32 Oleaut32.dll /s

regsvr32 Mshtml.dll /s

regsvr32 msxml.dll /s

regsvr32 msxml2.dll /s

regsvr32 msxml3.dll /s

regsvr32 Browseui.dll /s

regsvr32 shell32.dll /s

regsvr32 wuapi.dll /s

regsvr32 wuaueng.dll /s

regsvr32 wuaueng1.dll /s

regsvr32 wucltui.dll /s

regsvr32 wups.dll /s

regsvr32 wuweb.dll /s

regsvr32 jscript.dll /s

regsvr32 atl.dll /s

regsvr32 Mssip32.dll /s

 Restarting services pertaining to Windows Update

1.     Click Start, click All Programs, click Accessories, right-click Command Prompt, and select Run as Administrator.

2.     If you receive a notification from User Account Control simply click Continue.

3.     At the command prompt, type the following, commands and then press ENTER after each command.

net start wuauserv         net start bits

net start cryptsvc

exit

4.     Now please check for updates using Windows Update to see if the issue has been resolved.

These steps were provided by MVP, BSOD. Please post again and let us know if the troubleshooting provided helped to resolve your issue or if you still require further assistance. Thanks,

Marilyn

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think.

Was this answer helpful?

500+ people found this answer helpful.
0 comments

326 additional answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2015-03-19T09:04:12+00:00

    There are a few Microsoft Fixit downloads for Windows Update, that may be more useful than the original script that registers dlls etc.

    Troubleshoot problems with installing updates

    http://support.microsoft.com/kb/555989

    Windows Update Agent latest version

    http://support.microsoft.com/kb/949104

    How do I reset Windows Update components?

    http://support.microsoft.com/kb/971058

    Tom

    Was this answer helpful?

    0 comments
  2. Anonymous
    2015-03-18T22:41:35+00:00

    I still have the error after following instructions.

    C:\Windows\system32>net stop wuauserv

    The Windows Update service is stopping.

    The Windows Update service was stopped successfully.

    C:\Windows\system32>net stop bits

    The Background Intelligent Transfer Service service is stopping..

    The Background Intelligent Transfer Service service was stopped successfully.

    C:\Windows\system32>net stop cryptsvc

    The Cryptographic Services service is stopping..

    The Cryptographic Services service was stopped successfully.

    C:\Windows\system32>ren %systemroot%\System32\Catroot2 Catroot2.old

    C:\Windows\system32>ren %systemroot%\SoftwareDistribution SoftwareDistribution

    ld

    C:\Windows\system32>cd\

    C:>cd temp

    C:\Temp>regsvr.bat

    C:\Temp>regsvr32 c:\windows\system32\vbscript.dll /s

    C:\Temp>regsvr32 c:\windows\system32\mshtml.dll /s

    C:\Temp>regsvr32 c:\windows\system32\msjava.dll /s

    C:\Temp>regsvr32 c:\windows\system32\jscript.dll /s

    C:\Temp>regsvr32 c:\windows\system32\msxml.dll /s

    C:\Temp>regsvr32 c:\windows\system32\actxprxy.dll /s

    C:\Temp>regsvr32 c:\windows\system32\shdocvw.dll /s

    C:\Temp>regsvr32 wuapi.dll /s

    C:\Temp>regsvr32 wuaueng1.dll /s

    C:\Temp>regsvr32 wuaueng.dll /s

    C:\Temp>regsvr32 wucltui.dll /s

    C:\Temp>regsvr32 wups2.dll /s

    C:\Temp>regsvr32 wups.dll /s

    C:\Temp>regsvr32 wuweb.dll /s

    C:\Temp>regsvr32 Softpub.dll /s

    C:\Temp>regsvr32 Mssip32.dll /s

    C:\Temp>regsvr32 Initpki.dll /s

    C:\Temp>regsvr32 softpub.dll /s

    C:\Temp>regsvr32 wintrust.dll /s

    C:\Temp>regsvr32 initpki.dll /s

    C:\Temp>regsvr32 dssenh.dll /s

    C:\Temp>regsvr32 rsaenh.dll /s

    C:\Temp>regsvr32 gpkcsp.dll /s

    C:\Temp>regsvr32 sccbase.dll /s

    C:\Temp>regsvr32 slbcsp.dll /s

    C:\Temp>regsvr32 cryptdlg.dll /s

    C:\Temp>regsvr32 Urlmon.dll /s

    C:\Temp>regsvr32 Shdocvw.dll /s

    C:\Temp>regsvr32 Msjava.dll /s

    C:\Temp>regsvr32 Actxprxy.dll /s

    C:\Temp>regsvr32 Oleaut32.dll /s

    C:\Temp>regsvr32 Mshtml.dll /s

    C:\Temp>regsvr32 msxml.dll /s

    C:\Temp>regsvr32 msxml2.dll /s

    C:\Temp>regsvr32 msxml3.dll /s

    C:\Temp>regsvr32 Browseui.dll /s

    C:\Temp>regsvr32 shell32.dll /s

    C:\Temp>regsvr32 wuapi.dll /s

    C:\Temp>regsvr32 wuaueng.dll /s

    C:\Temp>regsvr32 wuaueng1.dll /s

    C:\Temp>regsvr32 wucltui.dll /s

    C:\Temp>regsvr32 wups.dll /s

    C:\Temp>regsvr32 wuweb.dll /s

    C:\Temp>regsvr32 jscript.dll /s

    C:\Temp>regsvr32 atl.dll /s

    C:\Temp>regsvr32 Mssip32.dll /s

    C:\Temp>net start wuauserv

    The Windows Update service is starting.

    The Windows Update service was started successfully.

    C:\Temp>net start bits

    The Background Intelligent Transfer Service service is starting.

    The Background Intelligent Transfer Service service was started successfully.

    C:\Temp>net start cryptsvc

    The Cryptographic Services service is starting.

    The Cryptographic Services service was started successfully.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2015-03-08T07:35:15+00:00

    Hello Greg,

    Thank you again for your reply.

    Did you try using suggestions provided in the previous post?

    Please reply with results so that we can assist you further.

    Thank you

    Was this answer helpful?

    0 comments
  4. Anonymous
    2015-03-03T19:19:18+00:00

    DebWood  -

    Thanks for Tom Watson reply.  I went to the supplied link and was unable to upgrade the WU Agent, as it said the 'page no longer exist'.  I'm still stuck with the failed 'Windows Update Agent' 7.8.9200.1694'

    I tried to look around on Microsoft, and I don't think a update to WU Agent is support anymore.  Does anyone have any info?????????

    Greg

    Was this answer helpful?

    0 comments