Windows Update Error Code 8024A000

Anonymous
2009-02-16T20:12:40+00:00

Hi,

 When i try to take the updates, its throwing the error 8024A000.

Not to able get wats the reason

Help me out

Windows for home | Previous Windows versions | Windows update

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Anonymous
2009-02-17T02:21:56+00:00

Hello Raghav,

Thank you for posting to the Microsoft Answers Forum.

The Windows Update Error Code 8024A000 means WU E AU NOSERVICE. This is translated as AU was unable to service incoming AU calls.

I would like for you to perform general Troubleshooting steps for Windows Update.

General Windows Update Troubleshooting

The following outlines how to stop services pertaining to Windows Update, rename system folders, register related DLL files, and then restart the previously mentioned services. This troubleshooting generally applies to all Windows Update related issues.

Stopping services pertaining to Windows Update

1.     Click Start, click All Programs, click Accessories, right-click Command Prompt, and select Run as Administrator.

2.     If you receive a notification from User Account Control simply click Continue.

3.     At the command prompt, type the following, commands and then press ENTER after each command.

net stop wuauserv         net stop bits

net stop cryptsvc

4.     Please do not close the Command Prompt window.


Renaming folders pertaining to Windows Update

1.     At the command prompt, type the following commands, and then press Enter after each command:

2.     ren %systemroot%\System32\Catroot2 Catroot2.old

3.     ren %systemroot%\SoftwareDistribution SoftwareDistribution.old

4.     Please do not close the Command Prompt window.

Registering DLL’s pertaining to Windows Update

1.     Please copy and paste the following text into a new Notepad document, and save the file as WindowsUpdate.BAT

2.     If saved correctly the icon will change from a Notepad file to BAT file which has two blue cogs as its icon.

            -or-

3.     You can manually type each command at the command prompt:

regsvr32 c:\windows\system32\vbscript.dll /s

regsvr32 c:\windows\system32\mshtml.dll /s

regsvr32 c:\windows\system32\msjava.dll /s

regsvr32 c:\windows\system32\jscript.dll /s

regsvr32 c:\windows\system32\msxml.dll /s

regsvr32 c:\windows\system32\actxprxy.dll /s

regsvr32 c:\windows\system32\shdocvw.dll /s

regsvr32 wuapi.dll /s

regsvr32 wuaueng1.dll /s

regsvr32 wuaueng.dll /s

regsvr32 wucltui.dll /s

regsvr32 wups2.dll /s

regsvr32 wups.dll /s

regsvr32 wuweb.dll /s

regsvr32 Softpub.dll /s

regsvr32 Mssip32.dll /s

regsvr32 Initpki.dll /s

regsvr32 softpub.dll /s

regsvr32 wintrust.dll /s

regsvr32 initpki.dll /s

regsvr32 dssenh.dll /s

regsvr32 rsaenh.dll /s

regsvr32 gpkcsp.dll /s

regsvr32 sccbase.dll /s

regsvr32 slbcsp.dll /s

regsvr32 cryptdlg.dll /s

regsvr32 Urlmon.dll /s

regsvr32 Shdocvw.dll /s

regsvr32 Msjava.dll /s

regsvr32 Actxprxy.dll /s

regsvr32 Oleaut32.dll /s

regsvr32 Mshtml.dll /s

regsvr32 msxml.dll /s

regsvr32 msxml2.dll /s

regsvr32 msxml3.dll /s

regsvr32 Browseui.dll /s

regsvr32 shell32.dll /s

regsvr32 wuapi.dll /s

regsvr32 wuaueng.dll /s

regsvr32 wuaueng1.dll /s

regsvr32 wucltui.dll /s

regsvr32 wups.dll /s

regsvr32 wuweb.dll /s

regsvr32 jscript.dll /s

regsvr32 atl.dll /s

regsvr32 Mssip32.dll /s

 Restarting services pertaining to Windows Update

1.     Click Start, click All Programs, click Accessories, right-click Command Prompt, and select Run as Administrator.

2.     If you receive a notification from User Account Control simply click Continue.

3.     At the command prompt, type the following, commands and then press ENTER after each command.

net start wuauserv         net start bits

net start cryptsvc

exit

4.     Now please check for updates using Windows Update to see if the issue has been resolved.

These steps were provided by MVP, BSOD. Please post again and let us know if the troubleshooting provided helped to resolve your issue or if you still require further assistance. Thanks,


Marilyn

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think.

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326 additional answers

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  1. Anonymous
    2012-11-20T19:24:49+00:00

    I downloaded the Intel Chipset Identification Utility at the following link:

    http://downloadcenter.intel.com/Product_Filter.aspx?ProductID=861

     

      I saw that and elected not to try it. The true purpose was not clearly indicated.  I only installed the Intel Rapid Technology driver on the advice of an earlier post in this thread and it solved MY issues.

      It is back in this thread, but here it is again:.

    AFTER all this stuff in this thread above, the Intel driver worked for me

    Please try to download a new Rapid Storage Technology Driver from this link:

      http://downloadcenter.intel.com/Detail_Desc.aspx?lang=eng&DwnldID=15251

    I used the third one STOR_allOS_9.6.0.1014_PV.exe

      It'd be nice if an admin would remove all but the solution posts so they are easier to find.  That long list of commands appears twice.

    Good Luck, Steve N.

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  2. Anonymous
    2012-11-20T18:58:20+00:00

    I downloaded the Intel Chipset Identification Utility at the following link:

    http://downloadcenter.intel.com/Product_Filter.aspx?ProductID=861

    It will not let me run it as it says that I must run it as an administrator and indicates how to do this in Windows 7 and XP.  I have Windows 8 and my account is set as the administrator.

    Each time that I try to install updates it stops at 13%...then reboots, tries installing updates and stops at 13%...this happens three times before it reboots to the Start screen.

    This is extremely disappointing in that I cannot install updates to the OS.  I was considering moving to a Microsoft phone and a Surface...but if Windows 8 doesn't work on my PC, why would I consider making the switch?

    Is there any solution other than reinstalling Windows 8 and praying that it works?

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  3. Anonymous
    2012-11-20T03:04:29+00:00

    Just give it a try , its not just the processor drivers there are others as well that work in the windows environment. give it a shot and let me know.

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  4. Anonymous
    2012-11-20T02:07:43+00:00

    I do not have an Intel processor.  My computer has an AMD processor.

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