Event log shows event 11 atapi: The driver detected a controller error on \Device\Ide\IdePort1

Anonymous
2009-11-06T21:22:48+00:00

Intermittent hangs. Event log shows event 11 atapi: The driver detected a controller error on \Device\Ide\IdePort1. How do I find this device? Is this probably a hardware problem?

I am investigating intermittent hangs, where my cursor becomes an hourglass and the system will not even respond to ctrl-alt-del.  In the event log, I find

  Event 11 atapi : The driver detected a controller error on \Device\Ide\IdePort1.

How do i determine which physical device(s) this is associated with?  Does this indicate a hardware problem, or might driver or firmware be the source?The system has been running fine for a couple years.  I am not aware of any software changes that have occurred recently, though I did have to forcibly remove and reinstall iTunes a little while ago.

I have run SMART checks on all drives and run some diagnostics.  I ran chkdsk on the one that I thought was the culprit, but no errors.

Just in case it was a memory-related hang, I tried to use the microsoft memory diagnostic on floppy, but it wouldn't write to the floppy (even though I could format it and copy files freely).

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2010-05-31T12:13:08+00:00

Hi

Go into your setup and look at what drive is adressed at each port; 1,2,3,4....

Then go to Device Manager and look how many SATA controller you have and how many ports for each, then start count from 0 for IdePort0, 1, 2, etc. for each SATA controller, so if you got 4 ports for each SATA controler, here it is how you got to count:

drive 1 - IdePort0, drive 2 - IdePort1, drive 3 - IdePort2 and drive 4 - IdePort3 in sequence

I hope it helps

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  1. Anonymous
    2010-10-18T22:39:09+00:00

    Maybe not, but I will see other errors. Everything has bugs. The difference is how quickly and easily can you fix them and what support you get. I am not interested in switching to a different OS at this time.

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  2. Anonymous
    2010-10-07T22:27:50+00:00

    Try Ubuntu 10.04 now and you will never see this error again

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  3. Anonymous
    2010-10-07T22:21:48+00:00

    I get the same thing.

    I have a Crucial M225 SSD with an Intel DP55KG running Windows 7 64bit.

    I have replaced cables, switched ports, disabled prefetching and write caching, updated bios, updated drivers, updated firmware. The computer still hangs once every half hour or so for a minute.

    I get plenty of controller errors every few seconds, and it always refers to the SSD drive.

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  4. Anonymous
    2010-09-26T09:22:31+00:00

    Is it a problem of Win7 or my HDD? What I need to change?  =/

    All the time when I start-up my PC got the same problem "The driver detected a controller error on \Device\Ide\IdePort1."

    I have unplugged and re-pugged my hard drive cables on different ports but nothing.

    I have disabled my CD-ROM to avoid conflicts  but nothing.

    I have run the utility chkdsk with NO ERRORS found.

    Log Name:      System

    Source:        atapi

    Date:          26-Sep-10 10:38:46 AM

    Event ID:      11

    Task Category: None

    Level:         Error

    Keywords:      Classic

    User:          N/A

    Computer:      Nova

    Description:

    The driver detected a controller error on \Device\Ide\IdePort1.

    Event Xml:

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

    <System>

    <Provider Name="atapi" />

    <EventID Qualifiers="49156">11</EventID>

    <Level>2</Level>

    <Task>0</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2010-09-26T08:38:46.442216700Z" />

    <EventRecordID>4764</EventRecordID>

    <Channel>System</Channel>

    <Computer>Nova</Computer>

    <Security />

    </System>

    <EventData>

    <Data>\Device\Ide\IdePort1</Data>

    <Binary>0000100001000000000000000B0004C002000000850100C00000000000000000000000000000000001000000000000000000000004100000</Binary>

    </EventData>

    </Event>

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