This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Intermittent hangs. Event log shows event 11 atapi: The driver detected a controller error on \Device\Ide\IdePort1. How do I find this device? Is this probably a hardware problem?
I am investigating intermittent hangs, where my cursor becomes an hourglass and the system will not even respond to ctrl-alt-del. In the event log, I find
Event 11 atapi : The driver detected a controller error on \Device\Ide\IdePort1.
How do i determine which physical device(s) this is associated with? Does this indicate a hardware problem, or might driver or firmware be the source?The system has been running fine for a couple years. I am not aware of any software changes that have occurred recently, though I did have to forcibly remove and reinstall iTunes a little while ago.
I have run SMART checks on all drives and run some diagnostics. I ran chkdsk on the one that I thought was the culprit, but no errors.
Just in case it was a memory-related hang, I tried to use the microsoft memory diagnostic on floppy, but it wouldn't write to the floppy (even though I could format it and copy files freely).
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi
Go into your setup and look at what drive is adressed at each port; 1,2,3,4....
Then go to Device Manager and look how many SATA controller you have and how many ports for each, then start count from 0 for IdePort0, 1, 2, etc. for each SATA controller, so if you got 4 ports for each SATA controler, here it is how you got to count:
drive 1 - IdePort0, drive 2 - IdePort1, drive 3 - IdePort2 and drive 4 - IdePort3 in sequence
I hope it helps
I spend too many time with windows hang, as I work with Java development and eclipse, I got tired of this hangs, I spend more time by waiting than working, and sometimes I loss patient and concentration, and I heard from others that it is just a begin of the something big, that means you first start getting hangs then it fails and you may have to reinstall the windows and all your problem get start over again, and again, and again.
For me every minute loss means money loss, I have to make a choice, then I decide to try ubuntu 10.04, first I used it as a test, spend a few hours every day in my free time, by doing installation and setting of things I need to see what I could miss, then I realize that I no longer need Windows, today I am three months working with ubuntu 10.04, and I installed VMware with windows just for IE test of my application, the funny thing is that windows into VM do not hang ever.
Anyway, best luck for you.
Wilson
Maybe not, but I will see other errors. Everything has bugs. The difference is how quickly and easily can you fix them and what support you get. I am not interested in switching to a different OS at this time.
Try Ubuntu 10.04 now and you will never see this error again
I get the same thing.
I have a Crucial M225 SSD with an Intel DP55KG running Windows 7 64bit.
I have replaced cables, switched ports, disabled prefetching and write caching, updated bios, updated drivers, updated firmware. The computer still hangs once every half hour or so for a minute.
I get plenty of controller errors every few seconds, and it always refers to the SSD drive.
