Can you help trouble shoot Sharper Image Internet Weather Station EC-WS115?

Anonymous
2010-01-16T01:38:22+00:00

I got this as a gift. It came without a software disk. After emailing customer support I got a link to the the following software:

http://www.box.net/shared/static/6o8ihesobp.exe

I downloaded this software.  It brings up the software images on my screen ... I can enter my home location in the software ... but the software never connects to the internet ... so I star all over again.  The installation and troubleshooting guide for this software can be found at:

https://docs.google.com/viewer?a=v&pid=gmail&attid=0.1&thid=125ff9392a328df7&mt=application%2Fpdf&url=https%3A%2F%2Fmail.google.com%2Fmail%2F%3Fui%3D2%26ik%3Df308508e5f%26view%3Datt%26th%3D125ff9392a328df7%26attid%3D0.1%26disp%3Dattd%26zw&sig=AHIEtbTyi01RNj22kC0cK4nMeZULvfQL9w

This gadget is supposedly compatible with Windows 7.  I am running Windows 7 Pro on my HP Computer.

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2012-06-06T08:52:23+00:00

    9:13 (11/8) Budapest

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  2. Anonymous
    2012-06-06T12:03:58+00:00

    I am in Phoenix, AZ and not working at this time.

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  3. Anonymous
    2012-06-06T13:43:58+00:00

    Well it's clear this is still a work in process.  Keep an eye on this all....if anyone sees any movement please let us all know!

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  4. Anonymous
    2012-06-06T15:19:56+00:00

    I'm also in NJ and mine hasn't worked for over a week.

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  5. Anonymous
    2012-06-06T16:53:02+00:00

    Hi:

    I contacted SI yesterday via email.  This was there response.

    Dear Edward,

    Thank you for contacting Sharper Image Online regarding internet weather station. The manufacturer has advise that the servers that run the product went down. The server should be up by the end of the week, there is no action needed the product will resume normal activity. We do apologize for the inconvenience, please call the manufacturer directly for any technical assistance. The item in which you purchased was manufactured by a company called SI Products. Please contact SI Products at 888-856-6781 and/or www.sharperimageparts.com for further assistance.

    If you have any other questions regarding Sharper Image Online, please call us at 1-877-714-7444, Monday through Friday, 9:00am to 6:00pm Eastern Time or email us at ******@sharperimageonline.com.

    Sincerely,

    Sharper Image Online

    LaTresa

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