Can you help trouble shoot Sharper Image Internet Weather Station EC-WS115?

Anonymous
2010-01-16T01:38:22+00:00

I got this as a gift. It came without a software disk. After emailing customer support I got a link to the the following software:

http://www.box.net/shared/static/6o8ihesobp.exe

I downloaded this software.  It brings up the software images on my screen ... I can enter my home location in the software ... but the software never connects to the internet ... so I star all over again.  The installation and troubleshooting guide for this software can be found at:

https://docs.google.com/viewer?a=v&pid=gmail&attid=0.1&thid=125ff9392a328df7&mt=application%2Fpdf&url=https%3A%2F%2Fmail.google.com%2Fmail%2F%3Fui%3D2%26ik%3Df308508e5f%26view%3Datt%26th%3D125ff9392a328df7%26attid%3D0.1%26disp%3Dattd%26zw&sig=AHIEtbTyi01RNj22kC0cK4nMeZULvfQL9w

This gadget is supposedly compatible with Windows 7.  I am running Windows 7 Pro on my HP Computer.

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2010-01-22T05:13:15+00:00

    digdeeper .... thanks for looking into this.  Interesting that you didn't have in install cd either.  I just thought this was a returned item  .... and that whoever returned it forgot to return the cd.  I too have spent a lot of time trying to get this to work to no avail.  Tried many of the same things you did ... but have reached the limit of my computer capabilities.

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  2. Anonymous
    2010-01-21T03:52:57+00:00

    I got one too... less the install cd ..Glad you posted the link for the download ...But like you I only get blank fields on the app on the pc. I called the siproducts support # and never got thru. Send them an email ..still waiting for a response.... Down loaded the .net framework thru ver 3.5 not a fix...I have done as many "tricks as I can think of from USB reconnects, both hot and not... battery remove and reinstall, SW remove and reinstall, looked all over the net for any copies of the cd. or  some  known fixes... no luck.. I did get it to load the time.. but it was 4 hours slow!! and yes I did do the settings correct... and the time on my pc is correct..

    After the last receiver power off pwr on the time will not up date..

    I have messed with this thing on and off for two evenings now.

    I wonder if they have paid their bill to Foreca?.. That's the weather site that supplies the data. I understand that auto uploads to the pc app from foreca is every 6 hours or so with latest data .. but if you click the update forecast it is suppose to load available data. which is where we're both at...

    Its not hardware re; usb, ect. Its their app ..I found a runtime error in their VB script that may be part of the problem.. The app may have patches that only are on the CD.. not the download. I WILL get a fix on this since other people have this thing running ..

    I suspect its what on the cd and not on the download that's the problem. I'll post more info as I receive it.

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  3. Anonymous
    2010-01-16T01:59:53+00:00

    I had a look at their web site but details are scarce. It appears that there is a USB connection to the computer which communicates wirelessly with the base unit. You said that it never connects to the internet so I expect that the USB driver might be suspect. I would recommend that you download the PDF user manual that is located under features on the main page. This is not a Microsoft issue.

    Frenchie

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