Can you help trouble shoot Sharper Image Internet Weather Station EC-WS115?

Anonymous
2010-01-16T01:38:22+00:00

I got this as a gift. It came without a software disk. After emailing customer support I got a link to the the following software:

http://www.box.net/shared/static/6o8ihesobp.exe

I downloaded this software.  It brings up the software images on my screen ... I can enter my home location in the software ... but the software never connects to the internet ... so I star all over again.  The installation and troubleshooting guide for this software can be found at:

https://docs.google.com/viewer?a=v&pid=gmail&attid=0.1&thid=125ff9392a328df7&mt=application%2Fpdf&url=https%3A%2F%2Fmail.google.com%2Fmail%2F%3Fui%3D2%26ik%3Df308508e5f%26view%3Datt%26th%3D125ff9392a328df7%26attid%3D0.1%26disp%3Dattd%26zw&sig=AHIEtbTyi01RNj22kC0cK4nMeZULvfQL9w

This gadget is supposedly compatible with Windows 7.  I am running Windows 7 Pro on my HP Computer.

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

138 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2010-12-31T17:58:33+00:00

    I got one for xmas as well and installed it on a Windows 7 the next day.  Software installed OK (V1.01 on CD) and the initial update and transmit worked.  Now several days later, I realized the forecast is not updating at all, supposed to update every 6 hours.  Just went back to the s/w and opened the 5-day forecast to find no data displayed.  Although it has remembered by home location, just no data unless I select the manual forecast update button.  The documentation does not mention support for Windows 7, so I suspect that I may need updated drivers from the internet.  Sounds easy enough, but there are no links for downloads on the listed SI websites.  About ready to return this, but I think it would be a nice gadget if I can get it to work.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2010-12-30T23:40:20+00:00

    If you are running AVG antivirus, it stops the complete install of the software on your PC.  I disabled AVG for 10 minutes,reinstalled (repaired) the software installation by running the install again and I was able to save my location finally.

    Awesome Work - this worked for me!  I cannot believe that I didn't even think about checking antivirus.

    The next question is do you have to disable the antivirus (or create a rule) to get the system to update the temp settings?

    You have to disable AVG inorder for the software to grab updated weather info.  I uninstalled AVG and I am giving MS Essential a test run.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2010-12-30T21:27:19+00:00

    If you are running AVG antivirus, it stops the complete install of the software on your PC.  I disabled AVG for 10 minutes,reinstalled (repaired) the software installation by running the install again and I was able to save my location finally.

    Awesome Work - this worked for me!  I cannot believe that I didn't even think about checking antivirus.

    The next question is do you have to disable the antivirus (or create a rule) to get the system to update the temp settings?

    Was this answer helpful?

    0 comments
  4. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more

  5. Anonymous
    2010-12-30T21:01:43+00:00

    If you are running AVG antivirus, it stops the complete install of the software on your PC.  I disabled AVG for 10 minutes,reinstalled (repaired) the software installation by running the install again and I was able to save my location finally.

    Was this answer helpful?

    0 comments