Can you help trouble shoot Sharper Image Internet Weather Station EC-WS115?

Anonymous
2010-01-16T01:38:22+00:00

I got this as a gift. It came without a software disk. After emailing customer support I got a link to the the following software:

http://www.box.net/shared/static/6o8ihesobp.exe

I downloaded this software.  It brings up the software images on my screen ... I can enter my home location in the software ... but the software never connects to the internet ... so I star all over again.  The installation and troubleshooting guide for this software can be found at:

https://docs.google.com/viewer?a=v&pid=gmail&attid=0.1&thid=125ff9392a328df7&mt=application%2Fpdf&url=https%3A%2F%2Fmail.google.com%2Fmail%2F%3Fui%3D2%26ik%3Df308508e5f%26view%3Datt%26th%3D125ff9392a328df7%26attid%3D0.1%26disp%3Dattd%26zw&sig=AHIEtbTyi01RNj22kC0cK4nMeZULvfQL9w

This gadget is supposedly compatible with Windows 7.  I am running Windows 7 Pro on my HP Computer.

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2011-01-15T17:08:30+00:00

    I too bought this device around Christmas time.  Had no trouble installing it (I use Windows 7 PRO), but like others here there seemed to be no connectivity between the USB device and the display device.  I got hold of a nice lady at Sharper Image who told me that it could take from 30 - 60 minutes for the two devices to communicate with each other.  (I watched closely to see if the two were passing handwritten notes in order to account for such a slow speed; no notes, but they must be using 2 Baud to do so.)  Anyhow it all works, except:

    1.  The "Update" date on the screen never shows anything.

    2.  Some of the predicted temperatures are bizarre, especially the "lows".  Had several instances when the display showed single-digit low temps when the weatherman was saying upper 20's.

    At least the general weather prediction icons seem to be reasonable.

    This device is a mixed bag; don't give up watching your 11:00 news and weather if accuracy is important to you.

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  2. Anonymous
    2011-01-06T03:58:38+00:00

    I bought one for my mother for Christmas and so far it works well.

    I'm using software version 1.02 (from packaged CD), Windows 7 Ultimate x86.

    I tried to find updated drivers online but I couldn't find anything.  Assuming by this thread... I seem to have the most updated version of the software.  If anyone knows the exact URL location of checking for software updates please let me know.

    I've never been able to get it to work and I also have version 1.02 which came on the CD.

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  3. Anonymous
    2011-01-06T03:56:38+00:00

    If you are running AVG antivirus, it stops the complete install of the software on your PC.  I disabled AVG for 10 minutes,reinstalled (repaired)  the software installation by running the install again and I was able to save my location finally.

    I tried that on my computer with XP and it did not work.  So I decided to install it on my other computer with Vista and it worked, or so I thought.  It remembered the location but would not go and get the latest weather update.  So I turned it off and tried again to start it up and it had forgotten the location; I tried reinstalling after that but it never would connect or remember any location.   Of course, I had AVG disabled all this time.

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  4. Anonymous
    2011-01-06T03:23:39+00:00

    I also purchased this (ebay) and it came with a CD which states it is v1.01, but shows it as v1.02 in the home location gui   One of the first things I noticed is that the pc gui shows "humitiy"   Wouldn't you think that a software company would utilize spell-check and know that humidity is what peeps want?  An easy error, but it sure looks bad on the quality measure. It would be so easy for them to fix this in a software update. Like the last poster, I have been unable to find any updates or site for such.  According to the insert, we should look for software updates at www.siproducts.com   , but NOTHING in that realm is found there.  PS: Phone number for support is 1-888-856-6781 8:30AM-7:30PM EST.

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  5. Anonymous
    2011-01-06T00:59:42+00:00

    I bought one for my mother for Christmas and so far it works well.

    I'm using software version 1.02 (from packaged CD), Windows 7 Ultimate x86.

    I tried to find updated drivers online but I couldn't find anything.  Assuming by this thread... I seem to have the most updated version of the software.  If anyone knows the exact URL location of checking for software updates please let me know.

    Was this answer helpful?

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