Can you help trouble shoot Sharper Image Internet Weather Station EC-WS115?

Anonymous
2010-01-16T01:38:22+00:00

I got this as a gift. It came without a software disk. After emailing customer support I got a link to the the following software:

http://www.box.net/shared/static/6o8ihesobp.exe

I downloaded this software.  It brings up the software images on my screen ... I can enter my home location in the software ... but the software never connects to the internet ... so I star all over again.  The installation and troubleshooting guide for this software can be found at:

https://docs.google.com/viewer?a=v&pid=gmail&attid=0.1&thid=125ff9392a328df7&mt=application%2Fpdf&url=https%3A%2F%2Fmail.google.com%2Fmail%2F%3Fui%3D2%26ik%3Df308508e5f%26view%3Datt%26th%3D125ff9392a328df7%26attid%3D0.1%26disp%3Dattd%26zw&sig=AHIEtbTyi01RNj22kC0cK4nMeZULvfQL9w

This gadget is supposedly compatible with Windows 7.  I am running Windows 7 Pro on my HP Computer.

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

138 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2011-02-23T01:28:26+00:00

    Thanks followed your suggestion and now mine is working.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2011-02-21T17:17:31+00:00

    This did the trick for me.  Thanks for posting ---I only had to spend about 45 minutes to get it up and running. 

    Thanks again

    Was this answer helpful?

    0 comments
  3. Anonymous
    2011-02-10T01:48:06+00:00

    This is possibly just an issue of patience...!

    After reading through every response (and trying each proposed solution), the unit still didn't work.  I figured I'd just let it be and see what happens.  After about 10 minutes, the time displayed on the main unit (even those the program running on my computer shows no data at all).  A few minutes after that, it displayed "today" in the upper left of the screen.

    I noticed that the top of the screen shows "update 2/10" -- it's been running for at least 30 minutes now.  I'll give it the benefit of the doubt and hope that it will run through all of the updates to completion.  Will post back with a final review.

    Was this answer helpful?

    0 comments
  4. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more

  5. Anonymous
    2011-02-09T10:07:35+00:00

    ISSUE: the base unit would continually blink and only the time would update on the device after following all instructions. nothing i found online worked.

    I'm running windows 7 (64bit). Version 1.02 on the weather station.

    1. Exit the weather station software on the machine and shut off weather station.
    2. Navigate to "c:\Program Fies (x86)\5-Day Forecast\5-Day Forecast"
    3. Get properties of the 5-Day forecase.exe

    4. Select "Run this program in compatability mode for: windows xp (service pack 3)

    1. Check on "Run this program as administrator" / Click "OK"

    6. Run "5-Day forecase.exe"

    1. Turn weather staion unit back on

    It took about 15 minutes for it to fully update the station. The RF light was still blinking until it was fully updated despite what the directions says. Hope this helps.

    Was this answer helpful?

    0 comments