Can you help trouble shoot Sharper Image Internet Weather Station EC-WS115?

Anonymous
2010-01-16T01:38:22+00:00

I got this as a gift. It came without a software disk. After emailing customer support I got a link to the the following software:

http://www.box.net/shared/static/6o8ihesobp.exe

I downloaded this software.  It brings up the software images on my screen ... I can enter my home location in the software ... but the software never connects to the internet ... so I star all over again.  The installation and troubleshooting guide for this software can be found at:

https://docs.google.com/viewer?a=v&pid=gmail&attid=0.1&thid=125ff9392a328df7&mt=application%2Fpdf&url=https%3A%2F%2Fmail.google.com%2Fmail%2F%3Fui%3D2%26ik%3Df308508e5f%26view%3Datt%26th%3D125ff9392a328df7%26attid%3D0.1%26disp%3Dattd%26zw&sig=AHIEtbTyi01RNj22kC0cK4nMeZULvfQL9w

This gadget is supposedly compatible with Windows 7.  I am running Windows 7 Pro on my HP Computer.

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2017-12-30T20:05:51+00:00

    My Sharper Image Model EC-WS115 suddenly stopped receiving information from the server late December of 2017, via the "5 Day Forecasts software. 

    Below is what Sharper Image Customer Service e-mailed back to me.  It appears it is now a pile of trash and will no longer work as far as I can tell from the email below.  It looks like the manufacturer went out of business.

    -

    Dear Matthew,

    Thank you for contacting Sharper Image. The product you have (Sharper Image EC-WS115 & Software 5 Day Forecast) was sold by the former Sharper Image company.

    The manufacturer of the item has just gone out of business and this may be a result as to why the product has stopped working.

    If you have any other questions regarding Sharper Image, please call us at 1-877-714-7444, Monday through Friday, 9:00 a.m. to 6:00 p.m. Eastern Time or email us at *** Email address is removed for privacy ***.

     Sincerely,

    April

    Sharper Image Customer Service

    Thank you for contacting Sharper Image.  

    The item you have was sold by the former Sharper Image company. The manufacturer has recently went out of business, this may be a result as to why the product no longer functions. 

    If you have any other questions regarding Sharper Image, please call us at 1-877-714-7444, Monday through Friday, 9:00 a.m. to 6:00 p.m. Eastern Time or email us at ******@sharperimageonline.com.

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  2. Anonymous
    2017-12-30T17:14:22+00:00

    My Sharper Image Model EC-WS115 suddenly stopped receiving information from the server late December of 2017, via the "5 Day Forecasts software. 

    Below is what Sharper Image Customer Service e-mailed back to me.  It appears it is now a pile of trash and will no longer work as far as I can tell from the email below.  It looks like the manufacturer went out of business.

    -

    Dear Matthew,

    Thank you for contacting Sharper Image. The product you have (Sharper Image EC-WS115 & Software 5 Day Forecast) was sold by the former Sharper Image company.

    The manufacturer of the item has just gone out of business and this may be a result as to why the product has stopped working.

    If you have any other questions regarding Sharper Image, please call us at 1-877-714-7444, Monday through Friday, 9:00 a.m. to 6:00 p.m. Eastern Time or email us at ******@sharperimageonline.com.

     Sincerely,

    April

    Sharper Image Customer Service

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  3. Anonymous
    2016-12-16T20:02:29+00:00

    On the "I've provided new Windows 10 thread.... link" above I've provided a link to where the software can be downloaded.  I've downloaded and it's worked perfectly.  That is, if they haven't removed it yet.  Good luck!

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  4. Anonymous
    2016-12-16T19:40:24+00:00

    I just got one for $14.99 at Boscovs in Plymouth Meeting, Pa. December 26 2011.  It came packed with Version1.01.  I'm running Windows 7 Ultimate 64 bits and it installed perfectly.  I set it up for two cities, local and Minneapolis my son's home.  What I noted which might help some it took about 10 minutes to link up, it's not fast.  I put the receiver next to the transmitter on the floor during the linking process.  After that I moved it 20 feet away and its good.  If you disconnect from 120v source it still works but you must hit snooze/mode button for an illuminated display I'm not sure if there is another way.  If you hit pc it starts link up proces over but does relink in a few minutes.   One aspect I see as a con, it does not support any country South of the US in the Western Hemisphere.  Other than that it's a good product.I'm sure if you contact SI at 1-888-856-6781 they can provide a download.

    @ept8202 Im looking desperately for the software. Can you please please please reach out to me at ******@yahoo.com?

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  5. Anonymous
    2016-06-30T16:40:14+00:00

    I've started a new thread for problems with connection of the Sharper Image Weather Station EC-WS115 on Windows 10 at this location:

    http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/ec-ws115-sharp-weather-station-with-windows-10/acf24d0b-88fc-45af-9dc5-ee05484bd18b?tm=1467304651074

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