Can you help trouble shoot Sharper Image Internet Weather Station EC-WS115?

Anonymous
2010-01-16T01:38:22+00:00

I got this as a gift. It came without a software disk. After emailing customer support I got a link to the the following software:

http://www.box.net/shared/static/6o8ihesobp.exe

I downloaded this software.  It brings up the software images on my screen ... I can enter my home location in the software ... but the software never connects to the internet ... so I star all over again.  The installation and troubleshooting guide for this software can be found at:

https://docs.google.com/viewer?a=v&pid=gmail&attid=0.1&thid=125ff9392a328df7&mt=application%2Fpdf&url=https%3A%2F%2Fmail.google.com%2Fmail%2F%3Fui%3D2%26ik%3Df308508e5f%26view%3Datt%26th%3D125ff9392a328df7%26attid%3D0.1%26disp%3Dattd%26zw&sig=AHIEtbTyi01RNj22kC0cK4nMeZULvfQL9w

This gadget is supposedly compatible with Windows 7.  I am running Windows 7 Pro on my HP Computer.

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2012-06-01T22:15:58+00:00

    Thanks marathonJay and ept8202 for sharing your info. Let's hope this will in fact solve the problems.

    I still have my doubts though, as the data that I saw coming from the server appears to me an epoch value that seems to me a legit date/time.... well, time will tell! :-)

    Stefan Viveen

    Fraser Valley Software

    Hope, BC Canada

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  2. Anonymous
    2012-06-01T19:42:55+00:00

    Hi All,

    I called SI (888.856.6781) this morning and their support person confirmed ept8202's info from FORECA.

    Apparently, FORECA is doing maintenance on their servers and the service is expected to resume in 24-48 hours.

    This applies to those experiencing the incorrect date/time issue with no weather info downloaded.

    If you are looking for the software it can be found here: http://www.sharperimageparts.com/software-downloads/

    It is a rar file so you will need something other than Win Explorer to unpack it. Recommend 7-Zip.

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  3. Anonymous
    2012-06-01T14:09:02+00:00

    This is to one and all.

    Since my suspicion as I indicated was it was the server not the WS software and since the WS is powered by Foreca a Swedish company I contacted them yesterday. This morning in my inbox (see below) I found the following information they sent. Let's see if by tomorrow things look better. I do believe this loss of has happened in the past. Thanks to all who took interest in this matter especially henkilökohtaista sääpalvelua the Forecan Meteorologi whoever he/she is, Jaoanna and Steven for his clever approach to the problem.

    Since I was a mainframe computer programmer since 1960, think early missile systems Redstone etc and stuck with mainframes till I retired in 2005 my experience with PC software development is much less intense.

    From Foreca

    "Hello!

    Thank you for your interest. We received the following information from the device manufacturer:

    "Our interent weather data server has to be shut down tonight for transfer to a new location.  If everything smooth, the server can operate again on 1 June evening."

    Best regards,

    Joanna

    >

    > I have a sharper image 5 day weather forcaster which is not updating.  Are you still sending out updates for this device?

    >

    >

    >


    Forecan Meteorologi - henkilökohtaista sääpalvelua

    0600 411 411 (3,98 e/min + pvm) "

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  4. Anonymous
    2012-06-01T12:16:20+00:00

    It seems as if you two (ept8202 and Stefan) are experiencing the recent problem I came into as well. Suddenly, in the past couple of days, my date/time in the device was whack. It is showing November and the time is off by a couple of hours too. I tried tweaking the time adjustment in settings which makes the time appear right (+2 hours) but does nothing for the date (as I am sure you know). I uninstalled, removed all remnents of the software in temp files and registry (WinXP) disabled AV/AS software, put PC in DMZ on my SonicWall, and nothing. Funny thing is that mine has been working fine for over a year. Just in the last day or two it took a **** on me.

    If you figure anything out on this, definetly post a follow up. I haven't surrended yet, so if I find the fix, I will let you know too. I will be calling SI later, but honestly I am not holding my breath...

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  5. Anonymous
    2012-06-01T00:56:00+00:00

    Hey ept8202,

    My father has the same weather station, and he's got the same problems too...

    Yes it seems that it doesn't do much with the local PC time, unless your Internet is completely disconnected I think.

    The tool I was using is a freeware tool called "Fiddler", yes you can download and use it for free from http://www.fiddler2.com

    What I did to overwrite the response was creating a simple html file which contained nothing else than the response "13385041 1338504189 22:43:09 May-31-2012" (so difference with actual response is in the second number). Don't include any html-tags or anything else, but your file needs extension ".html". You do need to monkey around with that value to make time/date be close to actual time and date, as it otherwise still won't work.

    Then in Fiddler you will see exactly what happens when you click "Update Forecast" in the WS application. Double-click on the "gettime2" URL to see the response received from server.

    If you open the tab "AutoResponder", tag "Enable automatic response" and click "Add...", you can in the bottom of that tab where it says "Local flle ... to execute" browse to the html file you've created (select the last option "Find a file..." from the dropdown). Click Save and try the Update Forecast again.

    Good luck, and let me know what you find!

    Stefan Viveen

    Fraser Valley Software

    Hope, BC Canada

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