Can you help trouble shoot Sharper Image Internet Weather Station EC-WS115?

"I received this for Christmas and just went through setting it up. I'm using Win 7 32bit. I used the supplied disk that came with the unit, it connected, updated and installed ok. I set up my Home location and 4 other cities....."

I am curious - could you tell what version of the software that came bundled with the product? Not in front my mine right now, but there should be an 'About' page under a help menu.  Perhaps you got a newer version of the software.  The problem that a majority of us experience is we cannot use the software to set the location.

I have version V1.02   I wondered because somewhere I saw a file called 4-day forecast, but the item says 5-day forecast.  That's what's on the CD.  Every now and then when I try to start it up, a message comes on telling me I have the wrong software.  That version was found in the setup menu.  Funny that when doing the setup and I choose the city, it does come up with the city and the time/date after I save the location.  So obviously it's communicating, but it won't save those settings when I try to save the setup.  I have one computer with Vista and another with XP, but the same thing happened on both.  If you have a different version, let me know and perhaps you could send me that setup file at my email  *** Email address is removed for privacy ***

"I received this for Christmas and just went through setting it up. I'm using Win 7 32bit. I used the supplied disk that came with the unit, it connected, updated and installed ok. I set up my Home location and 4 other cities....."

I am curious - could you tell what version of the software that came bundled with the product? Not in front my mine right now, but there should be an 'About' page under a help menu.  Perhaps you got a newer version of the software.  The problem that a majority of us experience is we cannot use the software to set the location.

As an addendum to the above, the RF receiving indicator on the main unit stops flashing after the very first update is completed on the main unit (30-45 minutes). Also updating the forecast manually takes about 10 minutes to show the update on the main unit. (Note: The RF receiving indicator stops flashing after the first update and doesn't flash again even if you turn off your computer and then turn it on again hours later.) I haven't had an issue with the main unit not receiving the USB RF transmitter signal and the main unit is in my living room about 25 feet away.

I received this for Christmas and just went through setting it up. I'm using Win 7 32bit. I used the supplied disk that came with the unit, it connected, updated and installed ok. I set up my Home location and 4 other cities. (Make sure that you install the batteries in both the Main Unit and USB transmitter. Hook the main unit power supply into an AC outlet also.) Make sure the USB RF transmitter is plugged into an USB port on your computer, make sure that Windows installs the driver, then press the Transmit button on the bottom of the USB RF transmitter.

After that press the PC search button on the back of the Main Unit and you should see the RF antenna signal indicator flash. The time should display in about 5 minutes....then wait 30-45 minutes for the unit to do it's intial data update before you actually see all of the data on the Main Unit display. The data slowly gets added to the display the first time it's in use. (An indication that the data is being sent is the red LED flashes once on the top of the USB RF transmitter unit.)

Also it might help to have both units in fairly close together, maybe 2 feet or so for the first use. Then try more distance after that. I don't know how well this unit works with other potentially interfering devices. But so far it's in my computer room with my wireless router, and wireless home phone.

I too have this same issue noted on jrf1665 - Win 7 32bit software loaded without an issue.  Wireless connection starts flashing when I hit the pc search button, then the tower and letters RF stop flashing - time picks up in the upper right corner of the screen correctly, however bars continue to flash and nothing is displayed.  How long did it actually take to transmit the information - minutes or like 30 - 40min?

Thanks!