Can you help trouble shoot Sharper Image Internet Weather Station EC-WS115?

Anonymous
2010-01-16T01:38:22+00:00

I got this as a gift. It came without a software disk. After emailing customer support I got a link to the the following software:

http://www.box.net/shared/static/6o8ihesobp.exe

I downloaded this software.  It brings up the software images on my screen ... I can enter my home location in the software ... but the software never connects to the internet ... so I star all over again.  The installation and troubleshooting guide for this software can be found at:

https://docs.google.com/viewer?a=v&pid=gmail&attid=0.1&thid=125ff9392a328df7&mt=application%2Fpdf&url=https%3A%2F%2Fmail.google.com%2Fmail%2F%3Fui%3D2%26ik%3Df308508e5f%26view%3Datt%26th%3D125ff9392a328df7%26attid%3D0.1%26disp%3Dattd%26zw&sig=AHIEtbTyi01RNj22kC0cK4nMeZULvfQL9w

This gadget is supposedly compatible with Windows 7.  I am running Windows 7 Pro on my HP Computer.

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2017-12-30T17:14:22+00:00

    My Sharper Image Model EC-WS115 suddenly stopped receiving information from the server late December of 2017, via the "5 Day Forecasts software. 

    Below is what Sharper Image Customer Service e-mailed back to me.  It appears it is now a pile of trash and will no longer work as far as I can tell from the email below.  It looks like the manufacturer went out of business.

    -

    Dear Matthew,

    Thank you for contacting Sharper Image. The product you have (Sharper Image EC-WS115 & Software 5 Day Forecast) was sold by the former Sharper Image company.

    The manufacturer of the item has just gone out of business and this may be a result as to why the product has stopped working.

    If you have any other questions regarding Sharper Image, please call us at 1-877-714-7444, Monday through Friday, 9:00 a.m. to 6:00 p.m. Eastern Time or email us at ******@sharperimageonline.com.

     Sincerely,

    April

    Sharper Image Customer Service

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  2. Anonymous
    2016-12-16T20:02:29+00:00

    On the "I've provided new Windows 10 thread.... link" above I've provided a link to where the software can be downloaded.  I've downloaded and it's worked perfectly.  That is, if they haven't removed it yet.  Good luck!

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  3. Anonymous
    2016-12-16T19:40:24+00:00

    I just got one for $14.99 at Boscovs in Plymouth Meeting, Pa. December 26 2011.  It came packed with Version1.01.  I'm running Windows 7 Ultimate 64 bits and it installed perfectly.  I set it up for two cities, local and Minneapolis my son's home.  What I noted which might help some it took about 10 minutes to link up, it's not fast.  I put the receiver next to the transmitter on the floor during the linking process.  After that I moved it 20 feet away and its good.  If you disconnect from 120v source it still works but you must hit snooze/mode button for an illuminated display I'm not sure if there is another way.  If you hit pc it starts link up proces over but does relink in a few minutes.   One aspect I see as a con, it does not support any country South of the US in the Western Hemisphere.  Other than that it's a good product.I'm sure if you contact SI at 1-888-856-6781 they can provide a download.

    @ept8202 Im looking desperately for the software. Can you please please please reach out to me at ******@yahoo.com?

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  4. Anonymous
    2016-06-30T16:40:14+00:00

    I've started a new thread for problems with connection of the Sharper Image Weather Station EC-WS115 on Windows 10 at this location:

    http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/ec-ws115-sharp-weather-station-with-windows-10/acf24d0b-88fc-45af-9dc5-ee05484bd18b?tm=1467304651074

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  5. Anonymous
    2016-04-21T15:31:06+00:00

    Could you please pass along any software that would connect to an active server?  I have only the original version 1.01 and it's been saying cannot connect to server ever since early March 2016...  Thanks!

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