Can you help trouble shoot Sharper Image Internet Weather Station EC-WS115?

Anonymous
2010-01-16T01:38:22+00:00

I got this as a gift. It came without a software disk. After emailing customer support I got a link to the the following software:

http://www.box.net/shared/static/6o8ihesobp.exe

I downloaded this software.  It brings up the software images on my screen ... I can enter my home location in the software ... but the software never connects to the internet ... so I star all over again.  The installation and troubleshooting guide for this software can be found at:

https://docs.google.com/viewer?a=v&pid=gmail&attid=0.1&thid=125ff9392a328df7&mt=application%2Fpdf&url=https%3A%2F%2Fmail.google.com%2Fmail%2F%3Fui%3D2%26ik%3Df308508e5f%26view%3Datt%26th%3D125ff9392a328df7%26attid%3D0.1%26disp%3Dattd%26zw&sig=AHIEtbTyi01RNj22kC0cK4nMeZULvfQL9w

This gadget is supposedly compatible with Windows 7.  I am running Windows 7 Pro on my HP Computer.

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2011-12-27T01:37:22+00:00

    I just got one for $14.99 at Boscovs in Plymouth Meeting, Pa. December 26 2011.  It came packed with Version1.01.  I'm running Windows 7 Ultimate 64 bits and it installed perfectly.  I set it up for two cities, local and Minneapolis my son's home.  What I noted which might help some it took about 10 minutes to link up, it's not fast.  I put the receiver next to the transmitter on the floor during the linking process.  After that I moved it 20 feet away and its good.  If you disconnect from 120v source it still works but you must hit snooze/mode button for an illuminated display I'm not sure if there is another way.  If you hit pc it starts link up proces over but does relink in a few minutes.   One aspect I see as a con, it does not support any country South of the US in the Western Hemisphere.  Other than that it's a good product.I'm sure if you contact SI at 1-888-856-6781 they can provide a download.

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  2. Anonymous
    2018-01-03T16:22:44+00:00

    The recent outage appears to be over.  The server is back online and I am receiving weather data.  According so some of the other companies that use the same service for their products, the issue was due to hardware failure on the server that hosts the service.

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  3. Anonymous
    2017-12-31T06:41:40+00:00

    I think this is Sharper Image's way of washing their hands of this.  The manufacturer very well may be out of business but I'm quite certain this is not a manufacturing defect.  The unit itself still functions normally.  There is just no data getting to it.

    Ideas?  

    I think Foreca has changed the IP address. Therefore, the program can not download the data. There is need for a new program with the new IP address. Previously, there was such a problem. Then they released a new program. Unfortunately, the IP address can not be overwritten at home.

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  4. Anonymous
    2012-06-01T22:15:58+00:00

    Thanks marathonJay and ept8202 for sharing your info. Let's hope this will in fact solve the problems.

    I still have my doubts though, as the data that I saw coming from the server appears to me an epoch value that seems to me a legit date/time.... well, time will tell! :-)

    Stefan Viveen

    Fraser Valley Software

    Hope, BC Canada

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  5. Anonymous
    2010-12-29T01:41:08+00:00

    Hi all,

    Running Win 7 64 bit. Software loaded without a problem but I had difficulty getting data from the website. The wireless connection was made but the data was not updated.

    What I discovered was that I set the user data for my location under "City1" profile. This is the profile that displays after loading the software on the pc. I went back to the "home weather" tab then selected "set location" tab at the bottom. After updating my location information on this tab, the device starting working. Takes a little time so be patient.

    I hope this helps some of you.

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