Error 1079: The account specified for this service is different from the account specified for other services running in the same process. When attempting to start the Secure Socket Tunneling Protocol

Anonymous

I am trying to use my verizon air card, a PC770; VZ Access Manager ver. 7.2.7.1 recognizes the card just fine however every time I attempt to "connect WWAN" I receive the following error - "Connection failed - Connection not available". Through the verizon forums I trace this error to the "Remote Access Connection Manger" service which is not started. I attempt to start this service and receive error 1068: the dependency service or group failed to start. I check the dependencies tab and see Secure Socket Tunneling Protocol. When I go to this service I see that it is not started, attempts to start this service result in the error in my ,title = Error 1079.

I have seen many other questions related to error code 1079, but nothing as it relates to the SSTP service.

How do I fix this or what additional information is required to help diagnose? Regards, Paul

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Anonymous

Bud13:

Dude... Might wanna lay off the crack for a while before that extreme paranoia gets the best of you...

To the OP:

Just go into the login properties of the service you are trying to start and select "This Account". Browse your computer and find the "Local Service" account. Wipe out the password so that it is blank and apply. You will be presented with a dialog stating the that the account has been granted the login as a service right. Then start your service. That should fix your problem. I have seen this issue countless times and there are many, many reasons why it could have happened but it's nothing to worry about.

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Anonymous

Sounds like you'd want to determine what account the SSTP Service is configured to use (services.msc, logon tab) and compare it to other services that are set to start in the same svchost group (looks like the "LocalService" group).

Then check the services in the LocalService REG_MULTI_SZ value in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost - get the list, and note the account each of those services is configured to use. Then check for discrepancies among all of the services you checked.

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45 additional answers

Anonymous

2010-06-10T20:59:00+00:00

Thank you for the direction... SSTP Service is configured to use Local System Account: Allow service to interact with desktop is NOT selected, fyi. from there I went to the registry entry above and found the VALUE NAME: Local Service that contains SSTP Service. The SSTP Service logs in using the Local System Account, all the other services in the group are using the "This Account: Local Service" user ID and then the password is just dots...
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Anonymous

2010-06-15T22:40:15+00:00

after taking the steps in the post just above I am now receiving the following:

Error 1717: The interface is unknown.

Please advise next steps or what this particular error code actually means??

Thanks in advance!
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Anonymous

2010-06-16T15:54:33+00:00

When do you receive the 1717 message?

You didn't change anything, right? You just checked settings, so nothing you did relative to the checks triggered any change. Or did you change something, since it sounds like the accounts are different (Local System vs. Local Service)?
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