[SOLVED] Windows 7 64 bit crashes constantly with games - APPCRASH - Fault Module Name: d3d9.dll

Anonymous
2010-02-01T06:47:05+00:00

Greetings,

I had Vista 64 and now upgraded to Windows 7 64bit.  80% of my games crash on load.

As other I have googled the shiznit out of this, it seems most people crash some time into a game, I crash without the thing loading at all.

My setup.

Processor Information:

Qx9770 (I run clocked and not clocked, all modes crash)

Asus Striker II Extreme motherboard

Windows Version:

    Windows 7 (64 bit)

Video Card:

    Driver:  NVIDIA GeForce 9800 GTX/9800 GTX+

    DirectX Driver Name:  nvd3dum.dll

    Driver Version:  8.17.11.9562 (driver 195.62, I've also tried 196.xx)

    DirectX Driver Version:  8.17.11.9562

    DirectX Card: NVIDIA GeForce 9800 GTX/9800 GTX+

    Number of Monitors:  2

    Number of Logical Video Cards:  2 (SLI and NO SLI, still crash)

    Primary Display Resolution:  1920 x 1200

    Desktop Resolution: 3200 x 1200

Sound card:

    Audio device: Speakers (SoundMAX Integrated D

Memory:

    RAM:  4094 Mb

These games run off Steam mainly but also games not in steam crash.

Fallout 3

Halfllife 2

Ghostbusters

JadeEmpire

MassEffect

Mirror's Edge  various others.

Surprisingly Crysis works, Company of heroes also.

A typical crash brings up this window.

Problem signature:

  Problem Event Name:    APPCRASH

  Application Name:    Fallout3.exe

  Application Version:    1.7.0.3

  Application Timestamp:    4a40f18b

  Fault Module Name:    d3d9.dll

  Fault Module Version:    6.1.7600.16385

  Fault Module Timestamp:    4a5bd9a9

  Exception Code:    c0000005

  Exception Offset:    00004bc5

  OS Version:    6.1.7600.2.0.0.256.1

  Locale ID:    3081

  Additional Information 1:    0a9e

  Additional Information 2:    0a9e372d3b4ad19135b953a78882e789

  Additional Information 3:    0a9e

  Additional Information 4:    0a9e372d3b4ad19135b953a78882e789

Any suggestions?

Windows for home | Previous Windows versions | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2011-12-12T03:55:11+00:00

Hello Ericsz,

There are several issues that can cause this and other problems that lead to the Appcrash error. There is another post that has several steps to troubleshoot the issue, try those steps and see if they help.

 http://answers.microsoft.com/en-us/windows/forum/windows_7-gaming/appcrash-error-when-playing-some-games/dfc6f06c-a75f-4306-ac85-35dbbf8485a9?tm=1323661425093

LD

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  1. Anonymous
    2011-11-17T22:22:07+00:00

    I had a trouble with Steam games crashing when doing multiplayer, sometimes with singleplayer as well, my problem was at first my antivirus firewall blocking connections due to it seeing it as malware, some antivirus like Norton will have to have firewall checked that every connection that says, or has something to do, with steam must be set to allow. This may solve some issues but I noticed that with Windows update KB2620704 that this issue has returned and not even resetting my antivirus firewall will fix this new problem.

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  3. Anonymous
    2011-12-13T12:43:14+00:00

    Hi all ..i`ve specifically became a member of this forum just bcause i think i can help with the crysis problem..I recently bought a crysis game cd after i succesfully install n played crysis 2 on my new rig the asus N55s with a nvidea gt555 graphic card. I have problems to play the game though i manage to successfully install it. I knew theres nothing wrong with my lapyop since its a new one n everything is updated so i thought tht it must be something wrong with the installation process. Well im not that far off. For those who install through cd im sure ull see in the game folder tht theres some data which are either in rar or zip format. If u look in the game installation cd itself theres some data in those two formats and these format is later carried on into the game folder after installation. what i did was i unrar or unzip all the data from the folder data, data 11 and data 12 or whatever their names are in ure cd and merge them into one big folder in the game folder and walla...i could play the game on window 7 with no problem. No need to update anything first as i did tht with version 1.0 and played it with no problem at all. Give it a try i hope tht can help .

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  4. Anonymous
    2011-12-30T11:03:12+00:00

    Hi,

    I have Windows 7 ultimate 64bit 12 gb of RAM. My graphics card-  GT560 Ti. When I Installed new drivers ->(280,285,290) they started to crashing constantly in games such like Dead Island  or BF3. I tried to back to old driver (275) but it doesn't installing. I don't know what else can I do.  (I tried all steps from the link)

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