[SOLVED] Windows 7 64 bit crashes constantly with games - APPCRASH - Fault Module Name: d3d9.dll

Anonymous
2010-02-01T06:47:05+00:00

Greetings,

I had Vista 64 and now upgraded to Windows 7 64bit.  80% of my games crash on load.

As other I have googled the shiznit out of this, it seems most people crash some time into a game, I crash without the thing loading at all.

My setup.

Processor Information:

Qx9770 (I run clocked and not clocked, all modes crash)

Asus Striker II Extreme motherboard

Windows Version:

    Windows 7 (64 bit)

Video Card:

    Driver:  NVIDIA GeForce 9800 GTX/9800 GTX+

    DirectX Driver Name:  nvd3dum.dll

    Driver Version:  8.17.11.9562 (driver 195.62, I've also tried 196.xx)

    DirectX Driver Version:  8.17.11.9562

    DirectX Card: NVIDIA GeForce 9800 GTX/9800 GTX+

    Number of Monitors:  2

    Number of Logical Video Cards:  2 (SLI and NO SLI, still crash)

    Primary Display Resolution:  1920 x 1200

    Desktop Resolution: 3200 x 1200

Sound card:

    Audio device: Speakers (SoundMAX Integrated D

Memory:

    RAM:  4094 Mb

These games run off Steam mainly but also games not in steam crash.

Fallout 3

Halfllife 2

Ghostbusters

JadeEmpire

MassEffect

Mirror's Edge  various others.

Surprisingly Crysis works, Company of heroes also.

A typical crash brings up this window.

Problem signature:

  Problem Event Name:    APPCRASH

  Application Name:    Fallout3.exe

  Application Version:    1.7.0.3

  Application Timestamp:    4a40f18b

  Fault Module Name:    d3d9.dll

  Fault Module Version:    6.1.7600.16385

  Fault Module Timestamp:    4a5bd9a9

  Exception Code:    c0000005

  Exception Offset:    00004bc5

  OS Version:    6.1.7600.2.0.0.256.1

  Locale ID:    3081

  Additional Information 1:    0a9e

  Additional Information 2:    0a9e372d3b4ad19135b953a78882e789

  Additional Information 3:    0a9e

  Additional Information 4:    0a9e372d3b4ad19135b953a78882e789

Any suggestions?

Windows for home | Previous Windows versions | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2011-12-12T03:55:11+00:00

Hello Ericsz,

There are several issues that can cause this and other problems that lead to the Appcrash error. There is another post that has several steps to troubleshoot the issue, try those steps and see if they help.

 http://answers.microsoft.com/en-us/windows/forum/windows_7-gaming/appcrash-error-when-playing-some-games/dfc6f06c-a75f-4306-ac85-35dbbf8485a9?tm=1323661425093

LD

Was this answer helpful?

20+ people found this answer helpful.
0 comments No comments

51 additional answers

Sort by: Oldest
  1. Anonymous
    2011-02-17T20:15:52+00:00

    im running 6 gigs of ram and a 2 gig ati graphics card still games are crashing after 20 min to an hr. so what your saying i need like 12 gigs of ram????

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2011-02-17T20:22:51+00:00

    i feel ur pain.none of these answers work. my system is home build,asus sabertooth mobo,intel 3.o7 proccesor,6 gigs ram ,ati 2gig memory graphics card,raptur 10000 rpm hard drive, fresh install win 7 home edition, 6 cooling fans,all drivers up to date,still games crash constantly,had no problem before with win xp. but now its driving me nuts

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2011-02-22T01:58:21+00:00

    plz no one kwow about this???? how to fix util my wmp have this appcrash, games i lost my hope to play, i have one thing to say, welcome back win XP

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2011-04-15T03:27:26+00:00

    I had a vista machine that I had upgraded to the max and had changed to 64 bit windows 7

    fallout 3 and oblivion worked fantastic

    I get a new computer with  windows 7

    install, then crash before starting

    what could the difference be

    I actually tried installing to another file (part of problem seemed to be permissions) worked okay but when i tried to go live nothing worked again

    Was this answer helpful?

    0 comments No comments