[SOLVED] Windows 7 64 bit crashes constantly with games - APPCRASH - Fault Module Name: d3d9.dll

Anonymous
2010-02-01T06:47:05+00:00

Greetings,

I had Vista 64 and now upgraded to Windows 7 64bit.  80% of my games crash on load.

As other I have googled the shiznit out of this, it seems most people crash some time into a game, I crash without the thing loading at all.

My setup.

Processor Information:

Qx9770 (I run clocked and not clocked, all modes crash)

Asus Striker II Extreme motherboard

Windows Version:

    Windows 7 (64 bit)

Video Card:

    Driver:  NVIDIA GeForce 9800 GTX/9800 GTX+

    DirectX Driver Name:  nvd3dum.dll

    Driver Version:  8.17.11.9562 (driver 195.62, I've also tried 196.xx)

    DirectX Driver Version:  8.17.11.9562

    DirectX Card: NVIDIA GeForce 9800 GTX/9800 GTX+

    Number of Monitors:  2

    Number of Logical Video Cards:  2 (SLI and NO SLI, still crash)

    Primary Display Resolution:  1920 x 1200

    Desktop Resolution: 3200 x 1200

Sound card:

    Audio device: Speakers (SoundMAX Integrated D

Memory:

    RAM:  4094 Mb

These games run off Steam mainly but also games not in steam crash.

Fallout 3

Halfllife 2

Ghostbusters

JadeEmpire

MassEffect

Mirror's Edge  various others.

Surprisingly Crysis works, Company of heroes also.

A typical crash brings up this window.

Problem signature:

  Problem Event Name:    APPCRASH

  Application Name:    Fallout3.exe

  Application Version:    1.7.0.3

  Application Timestamp:    4a40f18b

  Fault Module Name:    d3d9.dll

  Fault Module Version:    6.1.7600.16385

  Fault Module Timestamp:    4a5bd9a9

  Exception Code:    c0000005

  Exception Offset:    00004bc5

  OS Version:    6.1.7600.2.0.0.256.1

  Locale ID:    3081

  Additional Information 1:    0a9e

  Additional Information 2:    0a9e372d3b4ad19135b953a78882e789

  Additional Information 3:    0a9e

  Additional Information 4:    0a9e372d3b4ad19135b953a78882e789

Any suggestions?

Windows for home | Previous Windows versions | Gaming

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Anonymous
2011-12-12T03:55:11+00:00

Hello Ericsz,

There are several issues that can cause this and other problems that lead to the Appcrash error. There is another post that has several steps to troubleshoot the issue, try those steps and see if they help.

 http://answers.microsoft.com/en-us/windows/forum/windows_7-gaming/appcrash-error-when-playing-some-games/dfc6f06c-a75f-4306-ac85-35dbbf8485a9?tm=1323661425093

LD

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  1. Anonymous
    2012-06-15T05:44:36+00:00

    That is a Direct X 11 issue. Try reinstalling DX from the install media.

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  2. Anonymous
    2012-07-05T05:44:50+00:00

    My computer has 16gb of ram and it still crashes. So, for me, this is not the fix. This is 2 years late. But, I first am getting this problem.

    (Sorry for Grammar)

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  3. Anonymous
    2012-07-08T02:08:15+00:00

    If your system is just starting to crash, I would first ask what has changed. Dont say nothing, cause if nothing has changed, then that would mean you are not useing your computer at all and have not powered it on at all. What hardware do you hvae, what has changed, how long have you been running on that Windows install? That would be int first information I would want to know.

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  4. Anonymous
    2012-10-14T00:22:01+00:00

    Hi guys,

    was looking for the same answer and found quite a solution about six months ago. But this was about deleting some videos and adding some *.dll to the game folder.  To be very honest the game was running ok but froze down from time to time and the opening video sequence had been gone forever. However the game was playable but was necessary to save frequently. Of course i read a lot of articles and answers explaining the graphic´s cards properties CPU´s frequency etc. In the end i can´t miss the compactability changes. None of them were the right hint. And of course the steam and non-stem players ... watch your folders carefuly ... huh !

    However it came up to my mind to reinstall entire system one day and after installing all the drivers, utilities etc i installed F3 (no steam).

    Here goes my setup and the 5 simply steps change /just checkouts/ i made to work it prperly:

    Intel Core i7 2.66 GHz

    ATI - Radeon 5800 series (no changes made after installing updated driver)

    12 Gb DDR

    Win 7 Ultimate x64

    I send a shortcut directely from the game folder to my desktop. In Properties/Compactibility i marked out following:

    1/ resolution 640×480 (but i don´t think this is necessary)

    2/ disable motives

    3/ disable desktop composition

    4/ run this program as the administrator / all users

    5/ run under win XP SP 3  (but i don´t think this is necessary)

    I´m pretty sure this will make you happy to run F3 under your WIN 7 even if you´re running your system for longer time. And if not this could be the way to find some better and easier solution than deleting and rewritting the video and system files.

    Good luck!

    Thomy

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