[SOLVED] Windows 7 64 bit crashes constantly with games - APPCRASH - Fault Module Name: d3d9.dll

Anonymous
2010-02-01T06:47:05+00:00

Greetings,

I had Vista 64 and now upgraded to Windows 7 64bit.  80% of my games crash on load.

As other I have googled the shiznit out of this, it seems most people crash some time into a game, I crash without the thing loading at all.

My setup.

Processor Information:

Qx9770 (I run clocked and not clocked, all modes crash)

Asus Striker II Extreme motherboard

Windows Version:

    Windows 7 (64 bit)

Video Card:

    Driver:  NVIDIA GeForce 9800 GTX/9800 GTX+

    DirectX Driver Name:  nvd3dum.dll

    Driver Version:  8.17.11.9562 (driver 195.62, I've also tried 196.xx)

    DirectX Driver Version:  8.17.11.9562

    DirectX Card: NVIDIA GeForce 9800 GTX/9800 GTX+

    Number of Monitors:  2

    Number of Logical Video Cards:  2 (SLI and NO SLI, still crash)

    Primary Display Resolution:  1920 x 1200

    Desktop Resolution: 3200 x 1200

Sound card:

    Audio device: Speakers (SoundMAX Integrated D

Memory:

    RAM:  4094 Mb

These games run off Steam mainly but also games not in steam crash.

Fallout 3

Halfllife 2

Ghostbusters

JadeEmpire

MassEffect

Mirror's Edge  various others.

Surprisingly Crysis works, Company of heroes also.

A typical crash brings up this window.

Problem signature:

  Problem Event Name:    APPCRASH

  Application Name:    Fallout3.exe

  Application Version:    1.7.0.3

  Application Timestamp:    4a40f18b

  Fault Module Name:    d3d9.dll

  Fault Module Version:    6.1.7600.16385

  Fault Module Timestamp:    4a5bd9a9

  Exception Code:    c0000005

  Exception Offset:    00004bc5

  OS Version:    6.1.7600.2.0.0.256.1

  Locale ID:    3081

  Additional Information 1:    0a9e

  Additional Information 2:    0a9e372d3b4ad19135b953a78882e789

  Additional Information 3:    0a9e

  Additional Information 4:    0a9e372d3b4ad19135b953a78882e789

Any suggestions?

Windows for home | Previous Windows versions | Gaming

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Answer accepted by question author
Anonymous
2011-12-12T03:55:11+00:00

Hello Ericsz,

There are several issues that can cause this and other problems that lead to the Appcrash error. There is another post that has several steps to troubleshoot the issue, try those steps and see if they help.

 http://answers.microsoft.com/en-us/windows/forum/windows_7-gaming/appcrash-error-when-playing-some-games/dfc6f06c-a75f-4306-ac85-35dbbf8485a9?tm=1323661425093

LD

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  1. Anonymous
    2012-03-20T07:32:12+00:00

    Don't Worry Buddy, I Will help You!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    First Of all You Just check The Video Preferences of your video card& Select  it' s Default settig ...

    Then Most Importantly You Have To Install The Latest version Of """"DIRECT-X""""""""  Say,DirectX-9.0

    The Dowload Link For Downloading "DirectX" is Given Below,

    Actually It's a 95.6MB File.....

    Download Link:http://www.freewarefiles.com/downloads_counter.php?programid=516

    just install it & Rock on...... Bayby.......................................

    Don't Forget to Say Thanks.... (Only If It Works...................)

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  2. Anonymous
    2012-03-06T06:56:34+00:00

    It's better to start your own thread. This one's a bit old , and the OP relates to a DX9 problem.

    Anyway -

    Nothing to do with RAM, at least nothing to do with 4GB system RAM on a 64bit OS crashing games

    (unless maybe, and rarely, if there is no Page File). However, overloaded VRAM will cause crashing.

    Deterioration  can come with time when a lot of data is installed, uninstalled and changed about.

    Do you use Windows Disk Cleanup and defragment your HDD regularly ?

    Keeping the number of Startup programs  to a minimum to keep maximum resources available when running games also helps.

    Spy-ware & Trojans  can also slow a machine down a fair bit.

    Corrupt saves can also cause problems. Try a save from before the crashes.

    Have you monitored your cpu and gpu temperatures  to verify they are not overheating ?

    Compatibility Center  - Pay it no mind, The compatibility centre is  flawed. Many games listed there as

    incompatible are quite compatible. Some may need a workaround but they are basically compatible.

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  3. Anonymous
    2012-03-05T17:35:32+00:00

    I have 8GB of RAM and my machine still crashes every time I try to load a game.  Occationally a game will allow me a few minutes of play before crashing, but normally games crash immediately when I try to load them. 

    The problem wasn't this bad when I first installed windows 7 (clean) - e.g FSX worked.  But these days nothing seems to work.  I know there is a supposed compatitbility issue with FSX on 64bit but it worked well for ages before giving up and failing to launch.

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  4. Anonymous
    2011-12-30T11:03:12+00:00

    Hi,

    I have Windows 7 ultimate 64bit 12 gb of RAM. My graphics card-  GT560 Ti. When I Installed new drivers ->(280,285,290) they started to crashing constantly in games such like Dead Island  or BF3. I tried to back to old driver (275) but it doesn't installing. I don't know what else can I do.  (I tried all steps from the link)

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