[SOLVED] Windows 7 64 bit crashes constantly with games - APPCRASH - Fault Module Name: d3d9.dll

Anonymous
2010-02-01T06:47:05+00:00

Greetings,

I had Vista 64 and now upgraded to Windows 7 64bit.  80% of my games crash on load.

As other I have googled the shiznit out of this, it seems most people crash some time into a game, I crash without the thing loading at all.

My setup.

Processor Information:

Qx9770 (I run clocked and not clocked, all modes crash)

Asus Striker II Extreme motherboard

Windows Version:

    Windows 7 (64 bit)

Video Card:

    Driver:  NVIDIA GeForce 9800 GTX/9800 GTX+

    DirectX Driver Name:  nvd3dum.dll

    Driver Version:  8.17.11.9562 (driver 195.62, I've also tried 196.xx)

    DirectX Driver Version:  8.17.11.9562

    DirectX Card: NVIDIA GeForce 9800 GTX/9800 GTX+

    Number of Monitors:  2

    Number of Logical Video Cards:  2 (SLI and NO SLI, still crash)

    Primary Display Resolution:  1920 x 1200

    Desktop Resolution: 3200 x 1200

Sound card:

    Audio device: Speakers (SoundMAX Integrated D

Memory:

    RAM:  4094 Mb

These games run off Steam mainly but also games not in steam crash.

Fallout 3

Halfllife 2

Ghostbusters

JadeEmpire

MassEffect

Mirror's Edge  various others.

Surprisingly Crysis works, Company of heroes also.

A typical crash brings up this window.

Problem signature:

  Problem Event Name:    APPCRASH

  Application Name:    Fallout3.exe

  Application Version:    1.7.0.3

  Application Timestamp:    4a40f18b

  Fault Module Name:    d3d9.dll

  Fault Module Version:    6.1.7600.16385

  Fault Module Timestamp:    4a5bd9a9

  Exception Code:    c0000005

  Exception Offset:    00004bc5

  OS Version:    6.1.7600.2.0.0.256.1

  Locale ID:    3081

  Additional Information 1:    0a9e

  Additional Information 2:    0a9e372d3b4ad19135b953a78882e789

  Additional Information 3:    0a9e

  Additional Information 4:    0a9e372d3b4ad19135b953a78882e789

Any suggestions?

Windows for home | Previous Windows versions | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Answer accepted by question author
Anonymous
2011-12-12T03:55:11+00:00

Hello Ericsz,

There are several issues that can cause this and other problems that lead to the Appcrash error. There is another post that has several steps to troubleshoot the issue, try those steps and see if they help.

 http://answers.microsoft.com/en-us/windows/forum/windows_7-gaming/appcrash-error-when-playing-some-games/dfc6f06c-a75f-4306-ac85-35dbbf8485a9?tm=1323661425093

LD

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  1. Anonymous
    2010-02-04T03:18:04+00:00

    This DX install might be the solution, downloading it now.

    http://news.softpedia.com/news/Download-New-Windows-7-Direct3D-11-DirectX-11-Release-107559.shtml

    Seems like DX9 games die and crash in Windows 7.

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  2. Anonymous
    2010-02-02T14:33:31+00:00

    Ya I have tried, but no luck.

    If I go to the DX website, it tells me I have the latest DX.

    I tried to install the DX9 install, the install lasted 1 second and said it was complete.

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  3. Anonymous
    2010-02-01T20:56:11+00:00

    Try reinstalling DirectX, since the DLL file it's pointing to is replated to directx. The file may have gotten corrupted or damaged somehow.

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