default gateway not available in windows 7

Anonymous
2009-07-09T23:14:01+00:00

G'day,

While Windows 7 works and looks good, there is one major issue which threatens to derail the entire experience for me.

Several times a day, the default gateway becomes unavailable, which means that the PC running Windows 7 loses internet connectivity. At the same time, other PCs, running Vista, are continuing to work normally. This includes one PC with a WiFi connection and another which is normally wired.

The details of my network controllers (there are two) are as follows.

Description . . . . . . . . . . : NVIDIA nForce Networking Controller

   Manufacturer  . . . . . . . . . : NVIDIA

   Provider  . . . . . . . . . . . : Microsoft

   Version   . . . . . . . . . . . : 1.0.1.211

   Inf File Name . . . . . . . . . : C:\Windows\INF\netnvm32.inf

   Inf File Date . . . . . . . . . : Wednesday, April 22, 2009  12:47:44 AM

   Section Name  . . . . . . . . . : NVENET55.NDI

   Hardware ID . . . . . . . . . . : pci\ven_10de&dev_0373

   Instance Status Flags . . . . . : 0x180200a

   Device Manager Status Code  . . : 0

   IfType  . . . . . . . . . . . . : 6

   Physical Media Type . . . . . . : 14

The problem is solved by manually having to repair the problem when Windows 7 finds that the default gateway is not avaialble and resets network controller 2.

I have seen that this is not an isolated  with several reports on the net, some suggesting that a different driver might help, but which one? Any suggestions?

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2009-07-09T23:16:39+00:00

It's one of many known nVidia issues with Windows 7 that nVidia must correct, unfortuniately Microsoft has nothing to do with it. I would sugguest that you contact nVidia for assistance.


Jonathan Matthis aka "7tester" on MSN QnA

Chief Site Administrator

Windows 7 QnA

http://windows 7qna.ning.com

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  1. Anonymous
    2011-02-08T03:25:36+00:00

    I have not yet tried "all" the solutions posted here [thanks, all] but I still have the same problem. I can open a radio station and it plays all day without a problem.  Then I begin to browse and it burps with the default gateway lockup.

    What annoys me the most is that this Asus Laptop came with Vista, and it worked perfectly for over  year. Never a burp.

    I formatted the drive and installed Win 7 Pro, and have had this problem ever since, 10-15 times an evening! Very frustrating to continually have to repair it.

    How can MS say this is not a problem with Win 7, but there were no problems with Vista?

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  2. Anonymous
    2011-02-21T10:34:57+00:00

    There definitely seems to be several fixes for this issue.... However none of these above resolutions worked for me :o( 

    I also was getting the error.... "default gateway is not available" and i was also unable to ping the default gateway.

    After much deliberation and roll backing my machine a month at a time. I discovered it was a around the time that my MacAfee antivirus trial had expired that i was unable to access the internet. They must cut access out to the internet when the trial expires assuming it is in the customers interest not to have access to the internet without MacAfee protection.

    We simply uninstalled MacAfee and were instantly able to ping the default gateway and access the internet.

    Good Luck :o)

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  3. Anonymous
    2011-02-21T12:51:01+00:00

    I had a similar problem with norton 360. Uninstalling and reinstalling fixed for me.


    MyPcHealth ------ Free Tools

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  4. Anonymous
    2011-02-28T18:44:25+00:00

    I have the same problem (default gateway not available) with a different Network adapter ! in my PC i have a realtek  PCIe GBE Family controller ... So what is the real problem here? if its not the adapter?

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