default gateway not available in windows 7

Anonymous
2009-07-09T23:14:01+00:00

G'day,

While Windows 7 works and looks good, there is one major issue which threatens to derail the entire experience for me.

Several times a day, the default gateway becomes unavailable, which means that the PC running Windows 7 loses internet connectivity. At the same time, other PCs, running Vista, are continuing to work normally. This includes one PC with a WiFi connection and another which is normally wired.

The details of my network controllers (there are two) are as follows.

Description . . . . . . . . . . : NVIDIA nForce Networking Controller

   Manufacturer  . . . . . . . . . : NVIDIA

   Provider  . . . . . . . . . . . : Microsoft

   Version   . . . . . . . . . . . : 1.0.1.211

   Inf File Name . . . . . . . . . : C:\Windows\INF\netnvm32.inf

   Inf File Date . . . . . . . . . : Wednesday, April 22, 2009  12:47:44 AM

   Section Name  . . . . . . . . . : NVENET55.NDI

   Hardware ID . . . . . . . . . . : pci\ven_10de&dev_0373

   Instance Status Flags . . . . . : 0x180200a

   Device Manager Status Code  . . : 0

   IfType  . . . . . . . . . . . . : 6

   Physical Media Type . . . . . . : 14

The problem is solved by manually having to repair the problem when Windows 7 finds that the default gateway is not avaialble and resets network controller 2.

I have seen that this is not an isolated  with several reports on the net, some suggesting that a different driver might help, but which one? Any suggestions?

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2009-07-09T23:16:39+00:00

It's one of many known nVidia issues with Windows 7 that nVidia must correct, unfortuniately Microsoft has nothing to do with it. I would sugguest that you contact nVidia for assistance.


Jonathan Matthis aka "7tester" on MSN QnA

Chief Site Administrator

Windows 7 QnA

http://windows 7qna.ning.com

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  1. Anonymous
    2010-07-04T23:57:47+00:00

    I was having the same problem.

    For me it turned out to be a modem issue. When I got my new laptop (with Windows 7) we had an all-in-one type wireless modem with the PC downstairs. After calling our local Internet provider looking for help we were sent a modem with a separate router. It's worked perfectly since.

    Sorry for lack of technical language... I'm good at using computers, not making them work.

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  2. Anonymous
    2010-08-20T18:23:23+00:00

    This has fixed the "default gateway not available" issue - Win 7 x64

    Open Device manager

    For each controller under "Network adapters" right-mouse click and select "Uninstall"

    Select "Computer", right-mouse click and select "Scan for hardware changes"

    The controllers will be re-installed. After this I am able for the first time after upgrading to windows 7 to view streaming video longer than 5-30 seconds in length. Similar to "roll back the driver" because of the install, but why roll back when re-installing works.

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  3. Anonymous
    2010-09-16T15:31:45+00:00

    hi.i just bought an alienware with win7 home premium 64bit. i am having the same problem when trying to reconnect to the internet.

    i am not that good about laptops or PCs so please help me.this problem has been such a troubling issue for me.

    the network adapters that i am using is

    1. Intel(R) 82577LC Gigabit network connection
    2. Intel(R) WiFi Link 5300 AGN

    I have tried some of the fixes above and none were successful.please help me anyone.

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  4. Anonymous
    2010-09-17T17:50:37+00:00

    Were you brave enough to try the solution that worked for me: "Friday, August 20, 2010 6:23 PM" ?

    "Device manager" can be found from "Start->Help & Support" then type in device manager and click on the links to open it.

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