default gateway not available in windows 7

Anonymous
2009-07-09T23:14:01+00:00

G'day,

While Windows 7 works and looks good, there is one major issue which threatens to derail the entire experience for me.

Several times a day, the default gateway becomes unavailable, which means that the PC running Windows 7 loses internet connectivity. At the same time, other PCs, running Vista, are continuing to work normally. This includes one PC with a WiFi connection and another which is normally wired.

The details of my network controllers (there are two) are as follows.

Description . . . . . . . . . . : NVIDIA nForce Networking Controller

   Manufacturer  . . . . . . . . . : NVIDIA

   Provider  . . . . . . . . . . . : Microsoft

   Version   . . . . . . . . . . . : 1.0.1.211

   Inf File Name . . . . . . . . . : C:\Windows\INF\netnvm32.inf

   Inf File Date . . . . . . . . . : Wednesday, April 22, 2009  12:47:44 AM

   Section Name  . . . . . . . . . : NVENET55.NDI

   Hardware ID . . . . . . . . . . : pci\ven_10de&dev_0373

   Instance Status Flags . . . . . : 0x180200a

   Device Manager Status Code  . . : 0

   IfType  . . . . . . . . . . . . : 6

   Physical Media Type . . . . . . : 14

The problem is solved by manually having to repair the problem when Windows 7 finds that the default gateway is not avaialble and resets network controller 2.

I have seen that this is not an isolated  with several reports on the net, some suggesting that a different driver might help, but which one? Any suggestions?

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2009-07-09T23:16:39+00:00

It's one of many known nVidia issues with Windows 7 that nVidia must correct, unfortuniately Microsoft has nothing to do with it. I would sugguest that you contact nVidia for assistance.


Jonathan Matthis aka "7tester" on MSN QnA

Chief Site Administrator

Windows 7 QnA

http://windows 7qna.ning.com

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  1. Anonymous
    2012-10-09T08:28:38+00:00

    I have tried every solution on the sixten pages and nothing works. But I found another solution on another forum and that did the trick. I thought I would share it with all you people out there.

    "By default, DHCP Network Hint is turned “on” in Windows 7 OS.

    In order to turn off this feature, a user needs to create the following registry key on the laptop.

    In the registry path HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces, create a DWORD value named as “UseNetworkHint” and set it to “0”.

    Then restart the DHCP client service by executing the following commands from elevated command prompt: ”net stop dhcp” and “net start dhcp”.

    In order to turn on this feature again in future, a user needs to modify the above mentioned key and set the value of “UseNetworkHint” as “1” or just delete “UseNetworkHint” value pair. Then restart the DHCP client service by executing the following commands from elevated command prompt:”net stop dhcp” and “net start dhcp”.

    This feature can be turned off or on globally for all the interfaces by setting the above

    mentioned key. There is no means currently to configure separate setting for each interface."

    Hope it will for you too.

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  2. Anonymous
    2012-07-10T05:36:45+00:00

    Do you have multiple routers/switches?  Or are you directly connected to your modem/dsl?

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  3. Anonymous
    2012-07-09T17:00:57+00:00

    I tried your fix but it continues with the same issue, thanks though. I am still in shock that THEY still haven't fixed this "problem".

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  4. Anonymous
    2012-07-07T17:10:43+00:00

    You could try this as well -

    Open Device Manager and right click on the network adapter you have having issues with.  Select properties from the menu and then click on the Power Management tab.  Uncheck the "Allow the computer to turn off this device to save power" option.

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