default gateway not available in windows 7

Anonymous
2009-07-09T23:14:01+00:00

G'day,

While Windows 7 works and looks good, there is one major issue which threatens to derail the entire experience for me.

Several times a day, the default gateway becomes unavailable, which means that the PC running Windows 7 loses internet connectivity. At the same time, other PCs, running Vista, are continuing to work normally. This includes one PC with a WiFi connection and another which is normally wired.

The details of my network controllers (there are two) are as follows.

Description . . . . . . . . . . : NVIDIA nForce Networking Controller

   Manufacturer  . . . . . . . . . : NVIDIA

   Provider  . . . . . . . . . . . : Microsoft

   Version   . . . . . . . . . . . : 1.0.1.211

   Inf File Name . . . . . . . . . : C:\Windows\INF\netnvm32.inf

   Inf File Date . . . . . . . . . : Wednesday, April 22, 2009  12:47:44 AM

   Section Name  . . . . . . . . . : NVENET55.NDI

   Hardware ID . . . . . . . . . . : pci\ven_10de&dev_0373

   Instance Status Flags . . . . . : 0x180200a

   Device Manager Status Code  . . : 0

   IfType  . . . . . . . . . . . . : 6

   Physical Media Type . . . . . . : 14

The problem is solved by manually having to repair the problem when Windows 7 finds that the default gateway is not avaialble and resets network controller 2.

I have seen that this is not an isolated  with several reports on the net, some suggesting that a different driver might help, but which one? Any suggestions?

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2009-07-09T23:16:39+00:00

It's one of many known nVidia issues with Windows 7 that nVidia must correct, unfortuniately Microsoft has nothing to do with it. I would sugguest that you contact nVidia for assistance.


Jonathan Matthis aka "7tester" on MSN QnA

Chief Site Administrator

Windows 7 QnA

http://windows 7qna.ning.com

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  1. Anonymous
    2010-02-05T01:42:05+00:00

    Lol don't worry it should work XD

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  2. Anonymous
    2010-02-05T00:45:32+00:00

    I tried disabling receive side scaling, my pc has been running all day since and my connection has been fine throughout. I'm not calling it a victory yet, maybe if it stays connected thru tomorrow morning.

    ChrisLoz, if you have the nVidia nForce drivers installed, it should have come with a program called nVidia ethernet configuration. The ability to disabling receive side scaling is in that program.

    Go to local area connection. Click properties, then click Configure. Go to the advanced tab, and the nVidia program will be there if it's installed.

    Receive Side Scaling is in a long menu of options after you initially enter the program and press the first button in the program that starts the process.

    If you don't have the program, download the latest nforce driver from Nvidia's website. It comes bundled with it.

    Good lord I hope this continues to work.

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  3. Anonymous
    2010-02-04T06:44:39+00:00

    Hi Megansaurusrex, thanks for your reply but unfortunately I don't appear to have that 'receive side scaling' option under Configure > Advanced.

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  4. Anonymous
    2010-02-04T02:36:46+00:00

    I don't know if you guys have found the answer but it sounds like you have the same problem I did. Which was losing internet connection quite a few times a day. Usually during streaming or generally very active internet activity. Doing the troubleshoot would reset something and then it would work for so long. For me it was just a driver setting. After I went into local area connection/networking/configure/advanced   I disabled receive side scaling. Ever since it has never happen again. XD I dunno if this will work for everyone but it is definitely worth a shot.

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