default gateway not available in windows 7

Anonymous
2009-07-09T23:14:01+00:00

G'day,

While Windows 7 works and looks good, there is one major issue which threatens to derail the entire experience for me.

Several times a day, the default gateway becomes unavailable, which means that the PC running Windows 7 loses internet connectivity. At the same time, other PCs, running Vista, are continuing to work normally. This includes one PC with a WiFi connection and another which is normally wired.

The details of my network controllers (there are two) are as follows.

Description . . . . . . . . . . : NVIDIA nForce Networking Controller

   Manufacturer  . . . . . . . . . : NVIDIA

   Provider  . . . . . . . . . . . : Microsoft

   Version   . . . . . . . . . . . : 1.0.1.211

   Inf File Name . . . . . . . . . : C:\Windows\INF\netnvm32.inf

   Inf File Date . . . . . . . . . : Wednesday, April 22, 2009  12:47:44 AM

   Section Name  . . . . . . . . . : NVENET55.NDI

   Hardware ID . . . . . . . . . . : pci\ven_10de&dev_0373

   Instance Status Flags . . . . . : 0x180200a

   Device Manager Status Code  . . : 0

   IfType  . . . . . . . . . . . . : 6

   Physical Media Type . . . . . . : 14

The problem is solved by manually having to repair the problem when Windows 7 finds that the default gateway is not avaialble and resets network controller 2.

I have seen that this is not an isolated  with several reports on the net, some suggesting that a different driver might help, but which one? Any suggestions?

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2009-07-09T23:16:39+00:00

It's one of many known nVidia issues with Windows 7 that nVidia must correct, unfortuniately Microsoft has nothing to do with it. I would sugguest that you contact nVidia for assistance.


Jonathan Matthis aka "7tester" on MSN QnA

Chief Site Administrator

Windows 7 QnA

http://windows 7qna.ning.com

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  1. Anonymous
    2010-02-08T15:50:34+00:00

    Unforturnately this did not fix the problem. In fact, as a side note, one of the choices in the Links Spped and Duplex drop down list is for the quantity 1.0 Gps, which I tried and  it killed my local connection access. I had to do a system restore to access my network settings again. A red X appeared over the network icon in the system tray and I could not figure out a way around it. There may be another way to do it, but not one that I am aware of.

    So I've changed the power management and the Link Speed and Duplex to 100 Mbps and it is still dropping the connection, requiring the fix of the default gateway. Any other suggestions for my setup?

    RL

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  2. Anonymous
    2010-02-07T21:22:13+00:00

    Thanks for the instructions (even if they are a little complicated lol).

    For me it's listed under "MediaType" and the options are:

    • 1000Mbps Full Duplex
    • 100Mbps Full Duplex

     - 100Mbps Half Duplex

    • 10Mbps Full Duplex
    • 10Mbps Half Duplex
    • Auto

    I'll change it to "100Mbps Full Duplex" if it happens again, but at the moment it appears to have either fixed itself or something I've done has fixed it.

    As I understand from researching a little, it's referring to the speed of which the Ethernet cable can transmit data. Reading the writing on my Ethernet cable it says "VERIFIED FOR GIGABIT ETHERNET", which as I understand is 1000Mbps Full Duplex, so by limiting it to 100Mbps it may cause problems, I'm not sure.

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  3. Anonymous
    2010-02-07T21:14:56+00:00

    Yes, you do.  :)    It's about halfway down and says "LINK Speed & Duplex"    I have to assume that is basically the same thing.   I haven't seen any issues by turning to the setting I said earlier (but don't yell at me if this turns off your clock or something.....hahaha!).

    I'd try that and see what happens. 

    I have been on the internet and downloading and uploading stuff all day with no issues at all.  Not a single disconnect!!!

    Microsoft should hire me!  hahahhahaha!

    Really hope it works for you Roxylee.   I will check back again, so let me know if it doesn't work.  There are 2 or 3 other things I have stumbled across to fix it too, but since this worked, I didn't mess with the others. 

    Let me know if you are successful or not when you get a chance.  :)

    Curt

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  4. Anonymous
    2010-02-07T18:35:26+00:00

    I have repeated the "Power Management" step some weeks ago and it had no effect on eliminating the problem.

    Reading the above reply, I do not have the "Speed/Duplex Settings" showing up at that step. Below are my choices under Advanced Tab:

    Adaptive Inter-frame Spacing                        Disabled

    Enable PME                                                   Disabled

    Flow Control                                                  Disabled

    Gigabit Master Slave Mode                            Auto Detect

    Interrupt Moderation                                     Enabled

    Interrupt Moderation Rate                             Adaptive

    IPv4 Checksum Offload                                Rx & Tx Enabled

    Large Send Offload (IPv4)                            Enabled

    Large Send Offload (IPV6)                            Enabled

    Link Speed &. Duplex                                   Auto Negotiation

    Locally Administered Address                       Not Present Checked

    Log Link State Event                                     Enabled

    Priority & VLAN                                           Priority & VLAN Enabled

    Receive Buffers                                             256

    System Idle Power Saver                               Disabled

    TCP Checksum Offload (IPv4)                      Rx & Tx Enabled

    TCP Checksum Offload (IPV6)                     Rx & Tx Enabled

    Transmit Buffers                                           512           

    UDP Checksum Offload (IPv4)                     Rx & Tx Enabled

    UDP Checksum Offload (IPV6)                     Rx & Tx Enabled

    Wait for link                                                  Auto Detect

    Hope this helps the detective work

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