default gateway not available in windows 7

Anonymous
2009-07-09T23:14:01+00:00

G'day,

While Windows 7 works and looks good, there is one major issue which threatens to derail the entire experience for me.

Several times a day, the default gateway becomes unavailable, which means that the PC running Windows 7 loses internet connectivity. At the same time, other PCs, running Vista, are continuing to work normally. This includes one PC with a WiFi connection and another which is normally wired.

The details of my network controllers (there are two) are as follows.

Description . . . . . . . . . . : NVIDIA nForce Networking Controller

   Manufacturer  . . . . . . . . . : NVIDIA

   Provider  . . . . . . . . . . . : Microsoft

   Version   . . . . . . . . . . . : 1.0.1.211

   Inf File Name . . . . . . . . . : C:\Windows\INF\netnvm32.inf

   Inf File Date . . . . . . . . . : Wednesday, April 22, 2009  12:47:44 AM

   Section Name  . . . . . . . . . : NVENET55.NDI

   Hardware ID . . . . . . . . . . : pci\ven_10de&dev_0373

   Instance Status Flags . . . . . : 0x180200a

   Device Manager Status Code  . . : 0

   IfType  . . . . . . . . . . . . : 6

   Physical Media Type . . . . . . : 14

The problem is solved by manually having to repair the problem when Windows 7 finds that the default gateway is not avaialble and resets network controller 2.

I have seen that this is not an isolated  with several reports on the net, some suggesting that a different driver might help, but which one? Any suggestions?

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2009-07-09T23:16:39+00:00

It's one of many known nVidia issues with Windows 7 that nVidia must correct, unfortuniately Microsoft has nothing to do with it. I would sugguest that you contact nVidia for assistance.


Jonathan Matthis aka "7tester" on MSN QnA

Chief Site Administrator

Windows 7 QnA

http://windows 7qna.ning.com

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  1. Anonymous
    2011-04-14T21:49:52+00:00

    Thanks to the one who found out that Mcaffee was the issue i was able to solve the gateway problem by uninstalling Mcaffee.

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  2. Anonymous
    2011-04-13T01:33:33+00:00

    sure enough

    after 3 days of being without internet and trying every idea on here i get to the end and read about mcafee

    those fu$#ers!!!!

    deleted mcafee and all is good!

    thanks for your help!

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  3. Anonymous
    2011-04-09T17:50:25+00:00

    Just had this problem and finally found a solution: Disable your firewall (McAfee is what we have).  The internet works right away.  Then you can re enable your firewall.

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  4. Anonymous
    2011-04-06T23:23:35+00:00

    Just fixed a Dell Inspiron by uninstalling McAfee.  Had the same network connection issue as what has been discussed.  This connection problem was true for both the wireless connection as well as a direct connection with the ethernet cable.

    Error was: Default Gateway Not Available

    Basically the virus protection had expired (3 month trial) and McAfee was being a big brother and blocking the connection to the internet to protect the PC from getting a virus.

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