default gateway not available in windows 7

Anonymous
2009-07-09T23:14:01+00:00

G'day,

While Windows 7 works and looks good, there is one major issue which threatens to derail the entire experience for me.

Several times a day, the default gateway becomes unavailable, which means that the PC running Windows 7 loses internet connectivity. At the same time, other PCs, running Vista, are continuing to work normally. This includes one PC with a WiFi connection and another which is normally wired.

The details of my network controllers (there are two) are as follows.

Description . . . . . . . . . . : NVIDIA nForce Networking Controller

   Manufacturer  . . . . . . . . . : NVIDIA

   Provider  . . . . . . . . . . . : Microsoft

   Version   . . . . . . . . . . . : 1.0.1.211

   Inf File Name . . . . . . . . . : C:\Windows\INF\netnvm32.inf

   Inf File Date . . . . . . . . . : Wednesday, April 22, 2009  12:47:44 AM

   Section Name  . . . . . . . . . : NVENET55.NDI

   Hardware ID . . . . . . . . . . : pci\ven_10de&dev_0373

   Instance Status Flags . . . . . : 0x180200a

   Device Manager Status Code  . . : 0

   IfType  . . . . . . . . . . . . : 6

   Physical Media Type . . . . . . : 14

The problem is solved by manually having to repair the problem when Windows 7 finds that the default gateway is not avaialble and resets network controller 2.

I have seen that this is not an isolated  with several reports on the net, some suggesting that a different driver might help, but which one? Any suggestions?

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2009-07-09T23:16:39+00:00

It's one of many known nVidia issues with Windows 7 that nVidia must correct, unfortuniately Microsoft has nothing to do with it. I would sugguest that you contact nVidia for assistance.


Jonathan Matthis aka "7tester" on MSN QnA

Chief Site Administrator

Windows 7 QnA

http://windows 7qna.ning.com

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  1. Anonymous
    2012-07-04T16:23:54+00:00

    I cannot believe this issue has not been fixed and now they want us to buy Windows 8. Don't they care? It is VERY FRUSTRATING. Sometimes I lose connection several times a day.

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  2. Anonymous
    2012-06-13T13:12:40+00:00

    Update: went to the intel website and ran an update diagnostic. The new version of the proset/wireless driver is available... version 15....

    hopefully this solves my problem.

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  3. Anonymous
    2012-06-13T04:14:53+00:00

    I recently bought a Toshiba Z835 ultra thin with dual core i7 processor, win7 home premium and I have the same problem. (default gateway unavailable)

    The unit works fine with the 5G band, but as you can imagine, the range on the 5G is very short. Thus the 2.4G band is what is problematic.

    I can have an excellent quality, and get no ping on the default gateway, dchp server. I contacted Toshiba tech support and they want me to pay the to rectify the problem of which they are fully aware.... the laptop is not even 3 months old.

    Given the fact that this issue is almost 3years old, and is UTTERLY ANNOYING we aught to get an update that solves this problem once and for all.

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  4. Anonymous
    2012-05-23T20:04:43+00:00

    I agree that it was as a result of a windows update. Same issue here as this was not a problem initially

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